Fastwarm Neostat 12V - Black

The Heatmiser neoStat 12v v2 is a 12v programmable thermostat featuring illuminated touch keys. Th...

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Product Information

Full details

The Fastwarm Neostat 12V (Black) is a versatile 12v programmable thermostat for users looking to precisely control heating appliances like towel rails or lighting. Its key benefit is offering programmable control and remote access when paired with a neoHub, enabling energy savings and convenience. A caveat is that remote control functionality requires the separately sold neoHub.

All features

ColourBlack
BrandFastwarm

Extended Product Information

FAQs

Does the Neostat 12v v2 come with a neoHub?

No, the neoHub is sold separately and is required for remote control functionality.

What type of system is this thermostat designed for?

This thermostat is designed for 12v low-voltage heating systems and appliances.

Can I use this to control standard home heating?

This model is specifically for 12v applications. For standard mains voltage heating, you would need a different thermostat model.

How do I set a heating schedule?

Schedules can be set directly on the device using the illuminated touch keys, following the programming sequence outlined in the user manual. If connected to a neoHub, schedules can also be managed via the Heatmiser app.

Is installation difficult?

Installation requires basic electrical wiring knowledge. It is recommended to consult the product manual or hire a qualified electrician if you are unsure.

What is the range of the wireless mesh technology?

The wireless mesh technology significantly improves range compared to traditional RF systems, but specific range can vary based on environmental factors. Pairing with a neoHub often enhances overall network stability and coverage.

Troubleshooting

Thermostat not powering on

Verify that the 12v power supply is correctly connected and providing adequate voltage. Check all wiring connections for security.

Screen is unresponsive

Ensure the surface is clean and dry. Try gently cleaning the screen with a soft, dry cloth. If the issue persists, power cycle the device by briefly disconnecting and reconnecting the power supply.

Heating not activating

Confirm that the thermostat is set to the correct mode (Heat/Timer) and that the set temperature is above the current room temperature. Check the wiring to the heating appliance or zone valve.

Remote control not working (with neoHub)

Ensure the neoHub is powered on and connected to your network. Check that the Neostat is successfully paired with the neoHub in the app. Verify your internet connection.

Pros and Cons

Pros

  • Offers both programmable thermostat and timer functions.
  • Intuitive illuminated touch controls.
  • Expandable for remote access with the neoHub.
  • Improved wireless range via mesh technology.
  • Suitable for specific 12v heating applications.

Cons

  • Remote control requires a separate neoHub purchase.
  • Limited to 12v applications.
  • Requires basic wiring knowledge for installation.
  • No built-in Wi-Fi without the neoHub.

Setup, Compatibility & Care

Setup: The Neostat 12v v2 requires wiring directly to the 12v heating appliance or zone valve. Ensure the power supply is disconnected before beginning any wiring. For remote control capabilities, the Neostat must be paired with a separately purchased neoHub using its wireless mesh technology. Refer to the detailed wiring diagrams provided in the product manual for correct installation.

Compatibility: This thermostat is designed for 12v systems. It is compatible with various 12v heating appliances and zone valves. For smart home integration and remote control, it requires the Heatmiser neoHub.

Care: Keep the device clean by wiping it gently with a dry or slightly damp soft cloth. Avoid using abrasive cleaners or solvents, as they can damage the touch-sensitive surface and casing. Ensure vents are clear of dust and debris to maintain optimal performance.

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