LG Fridge Freezer - E

Knock knock…that's all it takes to see what's inside this LG fridge freezer. Its InstaView glass p...

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Lg Instaview Gmk960ev2e Side-By-Side Refrigerator Freestanding 646 L E Black, Brushed Steel

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Product Information

Full details

This guide provides essential information for users of the LG InstaView™ GMK960EV2E Smart Fridge Freezer. Designed for households seeking advanced food preservation and smart features, this fridge offers InstaView™ door-in-door access, DoorCooling+™ for even cooling, and smart connectivity. A caveat is that it requires a suitable space and access to a water supply for the dispenser. This guide covers key features, practical use, setup, care, and troubleshooting to help you get the most out of your appliance.

All features

Energy Efficiency	E
Model Part Number	GMK960EV2E
Brand	LG

Extended Product Information

FAQs

How do I clean the LG InstaView™ refrigerator?

Use a soft cloth with mild detergent to clean the interior and exterior. Avoid abrasive cleaners.

How often should I replace the water filter?

Replace the water filter every six months or as indicated by the filter change indicator.

What is the warranty period for the compressor?

The Smart Inverter Compressor comes with a 10-year parts warranty.

Can I control the fridge remotely?

Yes, you can control and monitor the fridge remotely using the LG ThinQ® app.

What should I do if the fridge is not cooling properly?

Check the power supply, temperature settings, and ensure nothing is blocking the vents. Contact customer service if the problem persists.

Is this refrigerator suitable for use in an outbuilding?

No, this refrigerator is not designed for use in an outbuilding.

Troubleshooting

Fridge is not cooling.

Check the power supply, ensure the fridge is plugged in, and the circuit breaker hasn't tripped. Check the temperature settings.

Water dispenser is not working.

Check the water supply connection and ensure the water line is properly connected. Replace the water filter if necessary.

Ice maker is not producing ice.

Ensure the ice maker is turned on. Check that the water line is connected and the freezer temperature is set correctly.

Fridge is making unusual noises.

Ensure the fridge is level. Check if items inside are rattling. Contact customer support if the noise persists.

The InstaView™ feature is not working.

Check the door sensor. Make sure you are knocking firmly but gently on the glass panel. Ensure the lights inside the fridge are functioning.

Pros and Cons

Pros

InstaView™ feature reduces energy loss and makes it easy to see contents.
DoorCooling+™ and LINEARCooling™ technology extends food freshness.
Smart ThinQ® app provides convenient remote control and monitoring.
The Smart Inverter Compressor offers energy efficiency and quiet operation.
Pure N Fresh™ eliminates odors, keeping the fridge environment pleasant.

Cons

Requires a water connection for the dispenser.
Installation space requirements are significant due to the multi-door design.
Energy efficiency class is E, which may be a concern for some users.
The initial cost is higher compared to basic refrigerator models.

Setup, Compatibility & Care

Installation: Ensure the fridge is placed on a level surface. Allow sufficient space around the unit for ventilation as specified in the manual. This model is freestanding.
Water Connection: Connect the water supply line to the dispenser following the instructions provided. Use a new water filter cartridge.
Power: Plug the refrigerator into a grounded electrical outlet. Avoid using extension cords.
Initial Operation: After plugging in, allow the fridge to run for at least 24 hours to reach the set temperature before loading food.
Cleaning: Regularly clean the interior with a mild detergent and a soft cloth. Wipe up spills immediately. Clean the exterior surfaces with a suitable cleaner for brushed steel. Avoid abrasive cleaners.
Filter Replacement: Replace the water filter every six months or as indicated by the filter change indicator.
Outbuilding Use: This refrigerator is not designed to be used in an outbuilding - both your food and the appliance can be damaged. Do not use it in any unheated area.