Gel Beads Eye Mask - Vivo - VIVO-TH22816

For optimal cooling, chill the eye mask in the refrigerator for at least 1-2 hours. For best results, it can be stored in the fridge for quick access.

Place the mask flat in a microwave and heat on high for 10-20 second intervals. Always test the temperature carefully before applying, as microwaved items can become very hot. Let it rest for 10 seconds after microwaving before checking.

Yes, hand wash gently with mild soap and cool water. Rinse thoroughly and air dry completely. Do not machine wash, tumble dry, or iron.

The mask is filled with non-toxic gel beads and water.

While the filling is non-toxic, adult supervision is recommended during use and preparation (chilling/warming) to ensure safe temperatures are applied.

Yes, the mask's pliable nature allows it to be used on other areas of the face or body that require soothing hot or cold therapy.

Please refer to your purchase details or the manufacturer's website for specific warranty information, as this can vary by retailer.

For cooling, allow it to warm slightly at room temperature. For heating, ensure it was microwaved for the minimum time and test temperature before application. If overheated, allow it to cool down significantly.

Inspect the mask for any tears or punctures. If a leak is found, discontinue use to avoid potential hazards and replace the mask.

Ensure the velour side is the one making contact with your skin. If discomfort persists, it may be a personal sensitivity; consider using a thin cloth barrier between the mask and your skin.

Ensure the mask was properly chilled for the recommended duration or heated according to instructions. For cooling, storing it in a sealed bag in the fridge can help maintain temperature longer. For heating, ensure you are not over-cooling the mask after microwaving.