Personalised Memento - Christening Trinket

You have 24 hours from receiving the email with the personalisation link to submit your details. If not received within this timeframe, the order will be cancelled.

No, the text 'On your Christening' is fixed and cannot be changed or removed.

Each line of personalisation can contain up to 25 characters.

Yes, all personalisation you submit will appear in fixed uppercase on the trinket.

No, once your personalisation details have been submitted, the order automatically goes into production and cannot be cancelled or amended.

Once personalisation has been submitted, the order will be despatched within 3 working days.

Please check your junk or spam folder first. If you still cannot find it, contact customer support for assistance.

Check your email's junk or spam folder. If still not found, contact customer support for assistance. Ensure you ordered the correct item as the email is sent automatically after purchase.

This occurs if personalisation details are not submitted within 24 hours of receiving the email. You may need to re-order the item, ensuring timely submission of personalisation.

Unfortunately, once personalisation is submitted, the order automatically enters production and cannot be cancelled or amended. Please double-check all details before submitting.

All personalisation is automatically converted to fixed uppercase. If you submitted lowercase text, it will be displayed in uppercase on the final product.