Bristan Quadrato Safe Touch Bar Shower Mixer - Brushed Brass

Safe Touch technology means that the external surface of the shower valve remains cool during use, even when the water is hot. This is achieved through a unique internal design that channels cooler water around the valve body, preventing scalding risks.

Gently wipe the surface with a soft, damp cloth. For stubborn marks, use a mild, non-abrasive soap solution. Rinse thoroughly with clean water and dry with a soft cloth. Avoid harsh chemicals or abrasive cleaners.

Yes, the shower features a telescopic rigid riser rail, allowing you to adjust the height of the drench head to suit your preference and the height of users.

The 38°C safety stop is a feature of the thermostatic cartridge designed to prevent scalding, especially for children and vulnerable adults. It ensures the water cannot accidentally be turned up to dangerously high temperatures without an intentional override.

No, the Bristan Quadrato is an 'all-in-one box' solution. It includes the bar shower valve, hose, telescopic riser rail, drench head, multi-function handset, and the Wallmount 12 fixing kit, so you have everything required for installation.

Both the drench head and the multi-function handset have rub-clean anti-limescale nozzles. To remove limescale, simply rub your finger or a soft cloth over the nozzles. This will dislodge any mineral buildup.

This shower is suitable for most domestic water systems. For optimal performance, please refer to the technical specifications for minimum and maximum pressure requirements, as this can vary.

Check that the isolation valves in the Wallmount 12 kit are fully open. Ensure there are no kinks in the shower hose. Verify that the thermostatic cartridge is not blocked and that your water system pressure meets the minimum requirements.

Adjust the temperature control dial. If the water is consistently too hot, check if the 38°C safety stop is engaged and ensure the override function is being used correctly. If it's too cold, check the hot water supply and the temperature control setting.

Ensure the diverter is operated smoothly. Check for any debris that might be obstructing the mechanism. If issues persist, a professional inspection of the valve may be necessary.

This indicates a potential issue with the Safe Touch technology or the water temperature. Ensure the water temperature is not excessively high and that the valve is installed correctly. Contact customer support if the issue persists.