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Heatmiser Programmable Thermostat - White

Heatmiser Programmable Thermostat - White

The Heatmiser NeoStat V2 is a modern smart thermostat for wet central heating, wet underfloor heat...

Best current price£84.99from B&Q

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Product Information

Full details

The Heatmiser NeoStat V2 is a smart thermostat designed for users with wet central heating, wet underfloor heating, and hot water systems. Its key benefit is precise temperature control and flexible scheduling to optimize comfort and reduce energy waste. A crucial caveat is that its advanced 'smart' features, like app control and remote access, are only accessible when paired with a separate Heatmiser NeoHub; on its own, it functions as a standard programmable thermostat. Key features include multi-day programming options, voice assistant integration (with NeoHub), and a sleek, modern design.

All features

ColourWhite
Model Part NumberneoStat White V2
BrandHeatmiser

Extended Product Information

FAQs

Do I need a NeoHub for the NeoStat V2 to work?

No, the NeoStat V2 can function as a standalone programmable thermostat or hot water timer without a NeoHub. However, to access smart features like app control, remote access, and voice assistant integration, a NeoHub (sold separately) is required.

Can I use the NeoStat V2 with electric underfloor heating?

No, the NeoStat V2 is designed for wet central heating, wet underfloor heating, and hot water systems. For electric underfloor heating, you will need the Heatmiser NeoStat-e model.

How do I clean the NeoStat V2?

Gently wipe the glass fascia with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaning materials.

What are the programming options?

The NeoStat V2 supports 7-day, 5/2-day (weekday/weekend), or 24-hour programming, with up to four different comfort levels per day.

What is the power requirement for the NeoStat V2?

It is powered by a 230V mains supply.

Can I control multiple NeoStats with one NeoHub?

Yes, a single NeoHub can manage multiple NeoStat devices, allowing for multi-zone heating control when used with the Heatmiser app.

What is the warranty period for the NeoStat V2?

Please refer to the manufacturer's warranty documentation for the specific warranty period, typically found with the product packaging or on the Heatmiser website.

Troubleshooting

Thermostat screen is blank/no power

Verify the 230V mains power supply to the thermostat is connected correctly and the fuse/breaker is active. Check all wiring connections.

Heating system not responding

Ensure the thermostat is set to the correct mode (Heat/Auto). Check that the target temperature is above the current room temperature. Verify wiring connections between the thermostat and the heating system, and confirm the NeoHub (if used) is powered on and connected.

Inaccurate temperature readings

Ensure the thermostat is not located near drafts, direct sunlight, or heat sources (like radiators or vents) that could skew readings. Allow the thermostat time to acclimate after installation.

Smart features (app control, remote access) not working

Confirm that the NeoStat V2 is successfully paired with a powered-on NeoHub. Check the NeoHub's internet connection. Ensure the Heatmiser app is updated and you are logged into the correct account.

Pros and Cons

Pros

  • Offers precise temperature control for optimal comfort.
  • Flexible programming options (7-day, 5/2-day, 24-hour) to suit various lifestyles.
  • Modern and attractive slim glass fascia design.
  • Can function as a hot water timer.
  • Energy-efficient operation helps reduce heating bills.
  • Integrates with smart home ecosystems when paired with NeoHub.

Cons

  • Smart features (app control, remote access) require an additional NeoHub purchase.
  • Not compatible with electric underfloor heating systems (requires NeoStat-e model).
  • Setup may require professional installation for optimal wiring.
  • Reliance on NeoHub for advanced functionality means an extra component to manage.

Setup, Compatibility & Care

Setup: The NeoStat V2 is a mains-powered device (230V) and features a 3A switching output. Installation involves connecting it to your central heating system's wiring. Due to mains voltage and system complexity, professional installation by a qualified electrician or heating engineer is highly recommended to ensure safety and correct operation. Ensure power is isolated before beginning any wiring.

Compatibility: This thermostat is designed for:

  • Wet central heating systems
  • Wet underfloor heating systems
  • Hot water systems

It is NOT suitable for electric underfloor heating. For electric underfloor heating, the Heatmiser NeoStat-e model is required.

For smart features like app control, remote access, and multi-zone management, a Heatmiser NeoHub (sold separately) is essential.

Care: The NeoStat V2 has a slim glass fascia. Clean the surface gently with a soft, damp cloth. Avoid using abrasive cleaners or solvents, as they can damage the finish. Ensure the device is powered off or the circuit breaker is off before cleaning.

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