QUIGO Candle Warmer Lamp - Black

The frosted shade is an integral part of the lamp's design and is not designed to be removed. Clean it gently with a dry microfiber cloth to avoid smudges.

This warmer is designed for wax melts or candles in jars that fit within the specified dimensions (up to 5" height and 3.5" diameter). Ensure the candle's wax composition is suitable for melting.

The lifespan of the GU10 bulb depends on usage frequency and duration. As a consumable item, it is recommended to have a spare GU10 bulb on hand. Replacement bulbs can be purchased separately.

The timer function allows you to set the lamp to automatically turn off after 2, 4, or 8 hours. This provides safety by preventing overheating and conserves energy.

Yes, this lamp is designed to melt various types of candle waxes, including soy and paraffin, as long as the candle jar fits within the lamp's adjustable height and diameter constraints.

Yes, the lamp can be used as a mood light without a candle. However, its primary function is to melt candle wax using low-temperature heat.

Ensure the power adapter is securely plugged into both the lamp and a working electrical outlet. Check if the GU10 bulb is properly seated.

Verify that the candle jar is centered on the base and that the lamp's height is adjusted correctly so the bulb is close enough to the wax surface. Ensure the candle jar does not exceed the maximum height or diameter specifications.

Check that the lamp is powered on. Press the timer button firmly to ensure the setting is activated. If the issue persists, unplug the lamp and plug it back in to reset.

This is uncommon. Ensure you are using a quality scented candle. If the odor seems to be from the lamp itself, unplug it and allow it to cool completely, then wipe down the metal components with a damp cloth.