Hisense PureFlex RQ5P640SSKD American Fridge Freezer - Black - D Rated

Unplug the fridge from the power outlet for 5-10 minutes, then plug it back in. This will reset the system.

Use the control panel on the door to adjust the temperature for the fridge and freezer compartments. Refer to the user manual for specific instructions.

Clean the interior regularly, ideally once a month, to prevent odors and maintain hygiene.

Keep the doors closed as much as possible to maintain the internal temperature. The fridge can keep food frozen for up to 15 hours without power. Discard any food that has thawed completely.

The serial number is located on a sticker inside the fridge, usually on the side wall or behind the vegetable drawers.

Press the Super Cool button on the control panel. The fridge will rapidly cool down for a set period, ideal for quickly chilling new groceries.

The Hisense PureFlex RQ5P640SSKD does not have a holiday function. To save energy you can simply ensure the doors are closed and the temperature is set to the normal setting.

The Hisense PureFlex RQ5P640SSKD comes with a standard manufacturer's warranty. Please refer to your warranty documentation or contact Hisense customer support for the specific terms.

Check the power supply, ensure the thermostat is set correctly, and that the vents are not blocked. If the issue persists, consult the manual or contact customer support.

Ensure the fridge is level. Some noises are normal, such as the compressor running. If the noise is excessive or unusual, check for items touching the fan or contact customer support.

Ensure your Wi-Fi is working, and the fridge is connected to the network. Restart both the fridge and your phone. Check for app updates.

Check the door seal for any gaps. Ensure the freezer is not overloaded and that the temperature is set correctly. If the issue persists, the automatic defrost system may need servicing.

Check if items are blocking the door. Ensure the fridge is level. Inspect the door seals for damage.