TAPPWATER Countertop Water Purifier - Grey & White

The filter cartridge is designed to last for approximately 12 months under normal usage. It's recommended to replace it annually or when indicated by the unit's maintenance alerts.

No, the Tappwater Countertop RO SMR™ is a plug-and-play system. It does not require any plumbing connections. You simply fill the reservoir with tap water.

The 7-stage filtration process is designed to remove up to 99.9% of contaminants, including heavy metals, chlorine, PFAS, microplastics, fluoride, nitrates, bacteria, and other impurities, while retaining beneficial minerals.

Yes, the unit offers 6 preset temperature options and 3 preset volume options (150 ml, 300 ml, 999 ml) for precise control.

Yes, the Swedish Mineral Rock™ remineralization adds essential minerals like calcium and magnesium back into the purified water, which can improve taste and contribute to hydration balance.

The system features an efficient 3:1 pure-to-waste water ratio, meaning for every 3 litres of purified water produced, only 1 litre is discarded as wastewater.

The exterior can be cleaned with a damp cloth. The removable drip tray should be washed regularly. Always unplug the unit before cleaning. Refer to the user manual for detailed instructions.

Ensure the power cord is securely plugged into a working electrical outlet and the unit. Check if the main power switch is on.

Check if the water tank is empty or low. Ensure the filter cartridge is correctly installed and not clogged. Verify that the dispensing nozzle is not obstructed.

The filter cartridge may need replacement. Perform an initial rinse cycle if the unit was recently set up or the filter changed. Ensure the remineralization stage is functioning.

Consult the user manual for a specific explanation of the error code and the recommended troubleshooting steps.

Verify the selected temperature setting. Ensure the unit has had sufficient time to heat the water, especially after prolonged inactivity. Check the power supply.