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SHIMANO Speed Sensor Unit - 760mm Cable

SHIMANO Speed Sensor Unit - 760mm Cable

The Shimano SM-DUE11 Speed Sensor Unit is engineered for Shimano STEPS e-bike systems, providing a...

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Product Information

Full details

This Shimano SM-DUE11 Speed Sensor Unit is for owners of Shimano STEPS e-bike systems who need accurate speed data for optimal performance. Its key benefit is providing precise speed readings directly from the disc rotor, ensuring your e-bike's assistance is responsive. A potential caveat is its specific compatibility with Shimano STEPS systems only. Key features include disc rotor mounting, chainstay installation compatibility, a 760mm E-tube cable, and direct plug-in to compatible drive units.

All features

Model Part NumberSMDUE11A
BrandSHIMANO

Extended Product Information

FAQs

What e-bike systems is this speed sensor compatible with?

This speed sensor unit is designed exclusively for Shimano STEPS e-bike systems.

Where is the best place to mount the sensor?

The sensor can be mounted on the disc rotor or a compatible chainstay. Ensure it is positioned to accurately detect rotation.

How long is the included E-tube cable?

The sensor comes with a 760mm E-tube cable.

Do I need any special tools to install this sensor?

Basic bike tools such as Allen keys may be required for mounting. Specific tools depend on your bike's frame and component setup. Refer to your e-bike's manual or consult a professional.

Can I use this sensor with non-Shimano e-bike systems?

No, this sensor is specifically engineered for Shimano STEPS systems and will not function with other brands.

What should I do if my e-bike display shows a sensor error?

First, check all cable connections. If the problem continues, the sensor might be faulty and require replacement. Contact a Shimano dealer for assistance.

Troubleshooting

Speed sensor not detected by the system

Ensure the E-tube cable is securely plugged into both the sensor and the drive unit. Check the cable for any visible damage. Verify system compatibility.

Inaccurate or inconsistent speed readings

Confirm the sensor is correctly mounted and aligned with the disc rotor. Check for any obstructions or debris around the sensor or rotor. Ensure the E-tube cable connection is clean and secure.

E-bike display shows 'Sensor Error'

Disconnect and reconnect the E-tube cable at both ends. If the error persists, the sensor unit may need replacement. Consult a Shimano dealer.

Pros and Cons

Pros

  • Provides accurate and reliable speed data crucial for e-bike system performance.
  • Designed for easy installation on disc rotors or chainstays.
  • Seamless integration with Shimano STEPS e-bike systems.
  • Includes a generous 760mm cable for flexible placement.
  • Direct plug-in design simplifies the connection process.

Cons

  • Only compatible with Shimano STEPS e-bike systems.
  • Requires a disc brake setup for mounting.
  • May require specific tools for installation depending on frame design.

Setup, Compatibility & Care

Compatibility:

This speed sensor unit is exclusively designed for Shimano STEPS e-bike systems. Ensure your e-bike is equipped with a compatible Shimano STEPS drive unit before purchasing.

Setup:

  1. Mounting: Securely attach the sensor to your disc rotor or compatible chainstay location using the provided mounting hardware. Ensure the sensor is positioned to accurately detect rotor or wheel movement.
  2. Cabling: Route the 760mm E-tube cable from the sensor to your Shimano STEPS drive unit. Use cable ties or frame mounts for neat and secure routing, avoiding pinch points.
  3. Connection: Plug the E-tube cable directly into the designated port on your Shimano STEPS drive unit. Ensure a firm connection.
  4. System Check: After installation, turn on your e-bike system and verify that the speed sensor is recognized and functioning correctly through your e-bike's display unit.

Care:

  • Keep the sensor and its mounting area clean. Wipe with a damp cloth as needed. Avoid using high-pressure water jets directly on the sensor or cable connections.
  • Periodically check the sensor's mounting bolts and the E-tube cable for any signs of damage or loosening. Tighten or replace as necessary.

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