Vokera Synergy Combi Boiler - 25kW

The Synergy Combi Boiler delivers class-leading efficiency, performance, and ease of use with its ...

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City Plumbing GBVokera Synergy 25C 25Kw Combi Boiler. 20207896
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Product Information

Full details

This guide helps homeowners and installers understand the Vokera Synergy Combi Boiler - 25kW. It's designed for efficient home heating and hot water, offering ease of use with its digital interface and Bluetooth programming. A key point to remember: installation *must* be carried out by a Gas Safe registered engineer. This guide covers key features, performance, setup, and troubleshooting to help you get the most from your boiler.

All features

Model Part Number20207896
BrandVokera

Extended Product Information

FAQs

Who should install the boiler?

The Vokera Synergy Combi Boiler *must* be installed by a Gas Safe registered engineer.

What is the warranty period?

The boiler comes with a 7-year warranty (terms and conditions apply).

Can I convert the boiler to LPG?

Yes, the boiler can be converted to LPG. Please consult a Gas Safe engineer for this conversion.

How do I control the heating?

The boiler can be controlled using the digital user interface and Bluetooth programming.

How often should I service the boiler?

It is recommended to have the boiler serviced annually by a Gas Safe registered engineer.

What should I do if the boiler displays an error code?

Refer to the user manual for the meaning of the error code and possible solutions. If the problem persists, contact a Gas Safe registered engineer.

Is the boiler compatible with smart home systems?

Yes, it is Opentherm ready and fully compatible with in-house OT controls and apps.

Troubleshooting

Boiler not starting.

Check the gas supply, power supply, and user interface. Consult the user manual or a Gas Safe engineer if the problem persists.

No hot water.

Check the water pressure and the user settings. If the issue continues, contact a qualified engineer.

Radiators not heating up.

Check the system pressure and bleed any trapped air from the radiators. If the issue is not resolved, contact a Gas Safe registered engineer.

Error codes displayed.

Refer to the user manual for the meaning of the error codes and possible solutions. Contact a Gas Safe registered engineer if the error persists.

Pros and Cons

Pros

  • High efficiency for lower energy bills.
  • Easy to use digital interface.
  • Compact design saves space.
  • Bluetooth programming for convenient control.
  • Compatible with a wide range of external controls.

Cons

  • Installation must be performed by a Gas Safe registered engineer.
  • Returns are not accepted once purchased.
  • May require professional servicing.

Setup, Compatibility & Care

Setup:

  1. Professional Installation: This boiler *must* be installed by a Gas Safe registered engineer to ensure safety and compliance.
  2. Location: Choose a suitable location, considering the boiler's compact size and access to gas, water, and electrical connections.
  3. Pipework: The universal (DIN) pipework layout simplifies boiler replacements.

Compatibility:

  • Fuel: Compatible with both Natural Gas (NG) and Liquefied Petroleum Gas (LPG) - conversion required for LPG.
  • Controls: Opentherm ready and fully compatible with in-house OT controls and apps.

Care:

  • Annual Servicing: Arrange for an annual service by a Gas Safe registered engineer to maintain optimal performance and safety.
  • Pressure Checks: Regularly monitor the system pressure. Low pressure may indicate a leak. Consult the user manual for pressure guidance.
  • Cleaning: Keep the area around the boiler clean and free from obstructions.

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