Yealink WH68 Wireless Dual Headset - Black - Active Noise Cancellation
Best current price£149.58from PCHUB.UK
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Product Information
Full details
The Yealink WH68 Teams Headset is designed for hybrid workers seeking enhanced focus and seamless collaboration. Its key benefit is the dual connectivity and active noise cancellation for uninterrupted work. A potential caveat is the reliance on DECT and Bluetooth for its advanced wireless features. This wireless stereo headset features DECT and Bluetooth dual-mode connectivity, a range of up to 185m, hybrid Active Noise Cancellation, double busylights, and a comfortable, ergonomic design certified for Microsoft Teams.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | WH68 |
| Model Part Number | 1208655 |
| Brand | Yealink |
Extended Product Information
FAQs
What is the wireless range of the Yealink WH68?
The Yealink WH68 offers an impressive wireless range of up to 185 meters (approx. 607 feet) in an open office environment, thanks to its DECT technology.
Can I use the WH68 with both my desk phone and my computer simultaneously?
Yes, the WH68 supports DECT and Bluetooth dual-mode connectivity, allowing you to connect to a desk phone via DECT and a computer or mobile device via Bluetooth at the same time.
How long does the battery last on a full charge?
The headset provides up to 16 hours of talk time on a full charge, with a standby time of up to 195 hours. Battery recharge time is approximately 1.5 hours.
Is the microphone noise-canceling?
Yes, the WH68 features Active Noise Cancellation (ANC) using four microphones to reduce background noise for clearer calls. The microphone itself is a boom microphone for optimal voice capture.
How do I know if someone is trying to call me when I'm away from my desk?
The headset features double busylights on both earcups that automatically illuminate when you are on a call, signaling to others that you are busy and minimizing interruptions.
What is the charging method for the headset?
The headset charges via the included base station, which has a USB Type-C charging port.
Is this headset compatible with Microsoft Teams?
Yes, the Yealink WH68 is certified for Microsoft Teams, ensuring optimal performance and integration with the platform.
Troubleshooting
Headset not connecting to base station
Ensure the headset is charged and within range of the base station. Try re-pairing the headset by following the pairing instructions in the setup guide. Check that the base station is powered on.
No audio in the headset
Verify that the headset is selected as the audio output/input device in your operating system or communication software (e.g., Microsoft Teams). Check the headset volume control and ensure it's not muted. Confirm the headset is properly paired and connected.
Poor microphone quality or callers cannot hear me
Ensure the microphone boom is positioned correctly near your mouth. Check that the microphone is not muted via the on-ear controls. Verify the correct audio input device is selected in your software. Clean any debris from the microphone port.
Bluetooth connection issues
Ensure Bluetooth is enabled on your device and the headset. Try unpairing and re-pairing the headset. Make sure the headset is not actively connected to another device via DECT or a different Bluetooth connection.
Active Noise Cancellation not working effectively
Ensure ANC is enabled on the headset. Check that the ear pads are sealing properly around your ears to create a good acoustic seal. Very loud, sudden noises might not be completely eliminated.
Pros and Cons
Pros
- Excellent wireless range for enhanced mobility.
- Effective Active Noise Cancellation for better focus.
- Dual connectivity (DECT and Bluetooth) offers great flexibility.
- Comfortable design for prolonged use.
- Clear call quality with multiple microphones.
- Microsoft Teams certification ensures seamless integration.
Cons
- May require specific DECT dongle for some desk phones (check compatibility).
- ANC effectiveness can vary in extremely noisy environments.
- Initial setup might require pairing steps for both DECT and Bluetooth connections.
- Premium features may come at a higher price point compared to basic headsets.
Setup, Compatibility & Care
Setup:
- Connect the base station to your PC via the included USB Type-C cable.
- For desk phone connectivity, connect the base station to your phone using the appropriate cable (sold separately or check included accessories).
- Power on the base station.
- Follow the on-screen prompts or included quick start guide to pair the headset with the base station.
- For Bluetooth devices, enable Bluetooth on your PC or mobile and pair the headset through your device's Bluetooth settings.
Compatibility:
- PC/Mac: Compatible via USB connection.
- Desk Phones: Compatible with most Yealink desk phones and potentially other brands. Check the Yealink compatibility list for specific models.
- Mobile Devices: Compatible via Bluetooth 5.3.
- Microsoft Teams: Certified for seamless integration.
Care:
- Cleaning: Wipe the headset and base station with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners. The ear pads can be gently cleaned with a slightly damp cloth, ensuring they are fully dry before use.
- Storage: Store the headset and base station in a cool, dry place when not in use, preferably in its original packaging or a protective case.
- Battery: Charge the headset using the provided USB Type-C cable. Avoid prolonged exposure to extreme temperatures.