Sol Aire Heating Products Sulby Electric Towel Rail - Silver - SDP

Dry electric towel rails offer many benefits over fluid filled versions. They consume less power a...

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B&QB&Q - Sulby Stainless Steel Wifi Dry Electric Towel Rail With ThermostatTimerChrome180WW400 X H800mm
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£162.00
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OnBuy.comSolaire Sulby Wifi Stainless Steel Dry Electric Heated Towel Rail, Chrome, W400 X H800 Mm 5060997030874
Free delivery in 1–3 days
£162.00
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Product Information

Full details

The Sol Aire Sulby Electric Heated Towel Rail is designed for homeowners seeking efficient, modern towel warming solutions. Its key benefit is fast, energy-efficient heating combined with smart Wi-Fi control for ultimate convenience. A potential caveat is the requirement for a 2.4 GHz Wi-Fi network for app connectivity. This dry electric towel rail heats towels quickly, uses less power than fluid-filled alternatives, and offers remote operation via a smartphone app for scheduling and temperature adjustments.

All features

ColourSilver
Model Part NumberSDP
BrandSol*Aire Heating Products

Extended Product Information

FAQs

Is this towel rail suitable for bathrooms with limited space?

Yes, the wall-mounted design and sleek profile of the Sulby rail make it suitable for various bathroom sizes. Its dry electric nature also avoids the bulk of fluid-filled systems.

How does a dry electric towel rail differ from a fluid-filled one?

Dry electric rails use an internal heating cable, making them lighter, faster to heat up, and generally more energy-efficient as they don't need to heat a large volume of fluid. Fluid-filled rails contain a liquid and tend to heat up more slowly.

Can I control the towel rail when I'm not at home?

Yes, as long as the towel rail is connected to your home's 2.4 GHz Wi-Fi network and your smartphone has internet access, you can control and program it remotely via the smartphone app.

What is the IPX4 rating?

The IPX4 rating signifies that the towel rail is protected against splashing water from any direction, making it safe for use in a bathroom environment.

How long is the warranty period?

The Sol Aire Sulby Electric Towel Rail comes with a 2-year warranty covering both the bodywork and the electronics.

Can I install this myself?

While the unit is lighter than fluid-filled models, professional installation by a qualified electrician is recommended to ensure safety and proper connection to the mains power supply.

Troubleshooting

Towel rail not heating

Ensure the towel rail is correctly plugged in and the power supply is active. Check if a specific mode or schedule has turned it off. Verify the circuit breaker hasn't tripped.

Cannot connect to Wi-Fi

Confirm you are using a 2.4 GHz network (not 5 GHz). Ensure your Wi-Fi password is correct and the network security is WPA2. Try moving your router closer to the towel rail or restarting both the router and the towel rail.

App not responding or showing incorrect status

Close and reopen the app. Ensure your smartphone has a stable internet connection. Check if the towel rail is still connected to Wi-Fi. Try unpairing and re-pairing the device within the app.

Temperature not reaching set point

Ensure the ambient room temperature is not significantly lower than the set point. Check for any obstructions around the heating elements. Allow sufficient time for the rail to reach the target temperature.

Pros and Cons

Pros

  • Fast and energy-efficient heating
  • Convenient remote control via smartphone app
  • Customizable temperature and scheduling options
  • Modern and durable stainless steel build
  • Easier to install due to lighter weight

Cons

  • Requires a 2.4 GHz Wi-Fi network for app features
  • App compatibility requires iPhone 10.0+ or Android 5.0+
  • Power cable can be positioned on either side, requiring planning during installation

Setup, Compatibility & Care

Setup:

  1. Mounting: Securely mount the towel rail to the wall according to the provided installation instructions. Ensure the power cable can be routed to a suitable electrical outlet.
  2. Wi-Fi Connection: Download the companion smartphone app. Follow the in-app instructions to connect the towel rail to your 2.4 GHz Wi-Fi network (802.11 b/g/n with WPA2 security). Ensure Bluetooth is enabled on your smartphone during the initial setup.
  3. Power Up: Connect the towel rail to a 220V-240V / 50Hz power supply.

Compatibility:

  • Wi-Fi: Requires a 2.4 GHz Wi-Fi network (WPA2, 802.11 b/g/n).
  • Smartphones: Compatible with iPhone running iOS 10.0 or higher, and Android devices running OS 5.0 or higher.

Care:

  • Cleaning: Wipe the towel rail with a soft, damp cloth. Avoid abrasive cleaners or harsh chemicals that could damage the polished chrome finish.
  • Maintenance: Ensure the unit is powered off and cool before cleaning. Periodically check for any visible damage.

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