Thermostatic Shower Set - Nes Home

The complete shower set features a slim rainfall showerhead which is complemented with a smooth ad...

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OnBuy.comNes Home Modern Exposed Cool Touch Thermostatic Shower With Shower Head & Handheld
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B&QB&Q - Modern Exposed Cool Touch Thermostatic Shower With Shower Head & Handheld
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DebenhamsNes Home Unisex Silver Chrome Modern Exposed Cool Touch Thermostatic Shower With Shower Head & Handheld Set In Size 38
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Product Information

Full details

The Nes Home Thermostatic Shower Set is designed for homeowners seeking a safe, stylish, and functional shower experience. Its key benefit is the cool-touch mixer valve with anti-scalding technology, ensuring a comfortable and secure shower even with fluctuating water pressure. A potential caveat is that advanced installation might require professional assistance.

All features

BrandNES Home

Extended Product Information

FAQs

What is 'Cool Touch' technology?

'Cool Touch' technology is a safety feature designed to keep the surface of the mixer valve from becoming excessively hot, reducing the risk of accidental burns.

How does the anti-scalding device work?

The anti-scalding device is pre-set to 38°C. It automatically adjusts the water mix to maintain this temperature, even if water pressure changes, preventing sudden bursts of dangerously hot water.

Can I adjust the 38°C anti-scalding limit?

The anti-scalding limit is factory set for safety. Adjustments should only be made by a qualified professional if absolutely necessary and in accordance with local regulations.

What is the warranty period for this shower set?

Please refer to the product packaging or Nes Home's official website for specific warranty information, as warranty periods can vary.

How do I switch between the rainfall showerhead and the handheld shower?

Use the diverter control, located on the right side of the mixer valve, to easily switch the water flow between the main showerhead and the handheld shower.

Is this shower set suitable for low water pressure systems?

While the thermostatic valve compensates for fluctuations, this set performs best with adequate water pressure (typically above 0.5 bar). Very low pressure may affect performance.

Troubleshooting

Water temperature is not consistent.

Check if the hot and cold water supplies are correctly connected and balanced. Ensure water pressure is within the recommended range. The anti-scalding device is factory set; consult a professional if adjustment is needed.

Diverter is difficult to switch between showerheads.

Ensure the diverter mechanism is not blocked by debris. Clean the area around the diverter. If the issue persists, professional servicing may be required.

Low water flow from showerheads.

Check for any kinks in the shower hose. Clean the showerhead nozzles for blockages from limescale. Ensure your home's water pressure meets the minimum requirements for the set.

Mixer valve feels excessively hot to the touch.

This indicates a failure of the 'Cool Touch' technology. Immediately stop using the shower and contact customer support or a qualified plumber. Do not attempt to use the shower until this is resolved.

Pros and Cons

Pros

  • Enhanced safety with cool-touch and anti-scalding features.
  • Durable construction from high-quality solid brass.
  • Versatile shower options with rainfall and handheld heads.
  • User-friendly controls for diverter and temperature.
  • Modern and stylish chrome finish complements most bathrooms.

Cons

  • Installation may require professional plumbing knowledge.
  • The 38°C anti-scalding limit may be too low for some users.
  • Slider rail mechanism might require periodic cleaning for smooth operation.
  • Requires stable water pressure for optimal thermostatic performance.
  • Chrome finish can be prone to water spots if not dried regularly.

Setup, Compatibility & Care

Setup: Installation of the Thermostatic Shower Set involves connecting the mixer valve to your existing hot and cold water supply lines and then mounting the showerhead and rail. It is recommended that installation be performed by a qualified plumber to ensure correct connections and prevent leaks. Ensure that your water system can support thermostatic controls and that the minimum/maximum water pressure requirements are met.

Compatibility: This shower set is compatible with most standard UK bathroom plumbing systems. It requires both hot and cold water feeds. For optimal performance of the thermostatic valve, ensure your water pressure is within the recommended range (typically 0.5 - 5 bar).

Care: To maintain the chrome finish, regularly wipe the surfaces with a soft, damp cloth after use to prevent water spots. Avoid using abrasive cleaners or scouring pads, as these can scratch the finish. For internal components like the showerhead nozzles, occasional descaling may be necessary using a mild descaling solution, following product instructions.

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