Dimplex Artesia Curved Wall Fire - ART20
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Product Information
Full details
This guide helps you understand and use the Dimplex Artesia ART20 Curved Wall Fire. Designed for those seeking a modern, wall-mounted electric fireplace, it offers both heating and ambiance through its LED Optiflame effect. A key benefit is the year-round enjoyment of the flame effect, independent of the heater. Note that professional installation is recommended for optimal safety and performance.
All features
| Model Part Number | ART20 |
|---|---|
| Brand | Dimplex |
Extended Product Information
FAQs
How do I clean the glass front?
Use a soft, damp cloth to wipe the glass front. Avoid using abrasive cleaners that could scratch the surface.
What kind of fuel bed options are available?
The fireplace comes with options for pebbles or clear stones to enhance the aesthetic.
Is professional installation required?
While not strictly required, professional installation is recommended to ensure safe and correct mounting.
Can the flame effect be used without the heater?
Yes, the flame effect can be enjoyed independently of the heater, allowing year-round use.
What are the heat settings?
The fireplace has two heat settings: 1kW and 2kW.
What type of remote control does it use?
The remote control allows you to operate the heater and adjust the flame effects.
What is the warranty period?
Warranty information is not available in the product data, please refer to the product documentation or contact the manufacturer.
Troubleshooting
Fireplace won't turn on.
Check the power connection and ensure the outlet is working. Verify that the remote control batteries are not drained.
Flame effect isn't working.
Ensure the power switch is turned on and check the remote control settings. Consult the manual for troubleshooting.
Heater doesn't produce heat.
Check the heat setting on the remote and ensure the thermostat is set to a higher temperature than the room. Inspect for any obstructions around the air vents.
Remote control not functioning.
Replace the batteries in the remote control. Make sure there are no obstructions between the remote and the fireplace's receiver.
Pros and Cons
Pros
- Modern and stylish design enhances any contemporary space.
- Easy to operate with the included remote control.
- The Optiflame effect can be enjoyed year-round, regardless of the heating function.
- Offers two heat settings (1kW or 2kW) for flexible heating options.
- Provides a supplemental heating source with a thermostatic temperature control.
Cons
- Requires professional installation for safety and optimal performance.
- The fan heater might be slightly noisy on the highest setting.
- The glass front may require regular cleaning to maintain its appearance.
- Limited heating capacity may not suffice for very large rooms.
Setup, Compatibility & Care
Setup
- Installation: Wall-mounting requires using the included wall brackets and following the mounting instructions. Ensure the wall can support the fireplace's weight.
- Fuel Bed: Choose between pebbles or clear stones to place in the fuel bed.
- Power Connection: Plug the fireplace into a standard electrical outlet.
Compatibility
The ART20 is compatible with standard 120V electrical outlets. Ensure the outlet is properly grounded and meets local electrical codes.
Care
- Cleaning: Use a soft, damp cloth to clean the glass front. Avoid abrasive cleaners.
- Dusting: Regularly dust the unit to prevent buildup and maintain optimal performance.
- Maintenance: Periodically check the fan and air vents for any obstructions. The fuel bed can be cleaned with a soft brush.