Heatmiser Smart Programmable Room Thermostat - Black

The neoStat WiFi is a slim and stylish thermostat with proximity-based illuminated soft-touch keys...

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eBayHeatmiser NeoStat Wifi Thermostat - Carbon Black
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B&QB&Q - Neostat Wifi Neowifi Series Smart Programmable Room Thermostat Black
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Product Information

Full details

The Heatmiser NeoStat WiFi is a smart, slim, wired 230v thermostat designed for home heating control across 1-3 zones or multi-channel systems. Its key benefit is built-in WiFi for direct smart control via the neoApp, eliminating the need for a separate hub, making it excellent value. A potential caveat is the requirement for a 35mm electrical backbox for installation. It features proximity-based illuminated soft-touch keys and can also function as a timer for other 3A max loads like towel rails or lighting.

All features

ColourBlack
Model Part NumberNeoStat WiFi
BrandHeatmiser

Extended Product Information

FAQs

Do I need a separate hub for the neoStat WiFi?

No, the neoStat WiFi has built-in WiFi and does not require a separate hub. It connects directly to your home network.

What type of backbox is required for installation?

A 35mm electrical backbox is required for installing the neoStat WiFi.

Can I control multiple heating zones with this thermostat?

Yes, the neoStat WiFi is designed for 1-3 zone or multi-channel systems. You can pair an unlimited number of neoStat WiFi units to the neoApp for comprehensive control.

What smart home platforms is it compatible with?

It is compatible with HomeKit, Google Home, IFTTT, and Alexa.

Can the neoStat WiFi control non-heating devices?

Yes, it can be configured as a timer to control loads such as towel rails or lighting, provided the load does not exceed 3A.

How do I update the thermostat's firmware?

Firmware updates are typically managed through the Heatmiser neoApp, provided the thermostat has a stable WiFi connection.

What is the warranty period for the neoStat WiFi?

Please refer to the official Heatmiser product documentation or retailer for the most current warranty information.

Troubleshooting

Thermostat not powering on

Verify that the mains power is switched on and that the wiring connections are secure and correct according to the installation manual. Check the fuse or circuit breaker.

WiFi connection dropping

Ensure your WiFi router is within range and functioning correctly. Restart your router and the neoStat WiFi. Check the neoApp for any network status indicators.

App not controlling the thermostat

Confirm that the thermostat is connected to your WiFi network and registered in the neoApp. Ensure your mobile device has an internet connection. Log out and back into the neoApp.

Incorrect temperature readings

Ensure the thermostat is not located near heat sources (radiators, direct sunlight) or drafts. Allow the thermostat time to acclimatize after installation or significant temperature changes.

Timer function not activating

Double-check the programmed schedule and ensure the connected load does not exceed the 3A maximum. Verify wiring for the timer function.

Pros and Cons

Pros

  • No additional hub required due to built-in WiFi.
  • Sleek, low-profile design that complements modern interiors.
  • Extensive smart home compatibility (HomeKit, Google Home, Alexa, IFTTT).
  • Flexible configuration as either a thermostat or a timer.
  • Scalable for multi-zone and multi-channel heating systems.
  • Intuitive touch controls with proximity illumination.

Cons

  • Requires a 35mm electrical backbox for installation.
  • Wired installation may require professional help.
  • Maximum 3A load for timer function, limiting use for high-power devices.
  • App functionality is dependent on a stable WiFi connection.

Setup, Compatibility & Care

Setup: The neoStat WiFi is a wired 230v device and requires a 35mm electrical backbox for installation. Ensure the power is switched off at the mains before beginning installation. Refer to the manufacturer's installation manual for detailed wiring instructions specific to your system.

Compatibility: This thermostat is compatible with standard 230v heating systems. It integrates with major smart home platforms including HomeKit, Google Home, IFTTT, and Alexa. An unlimited number of neoStat WiFi units can be paired to the neoApp.

Care: Clean the surface of the thermostat with a soft, dry or slightly damp cloth. Avoid using abrasive cleaners or solvents, which can damage the finish. Ensure the proximity sensor is free from dust or obstructions for optimal performance.

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