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Apple USB-C Digital AV Multiport Adapter - White

Apple USB-C Digital AV Multiport Adapter - White

This adapter lets you connect your USB-C—enabled Mac, iPad or iPhone to an HDMI display, while als...

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Product Information

Full details

This guide is for users looking to connect their USB-C enabled devices to HDMI displays, USB devices, and power sources using the Apple USB-C Digital AV Multiport Adapter. The adapter allows you to mirror your device's display to an HDMI-enabled TV or display while also providing a USB port and a USB-C port for charging. Note that while it supports 4K resolution, your device and display must also support this resolution for optimal performance.

All features

ColourWhite
Model Part NumberMW5M3ZM/A
BrandApple

Extended Product Information

FAQs

What is the maximum resolution supported?

The adapter supports up to 4K resolution at 60Hz.

Does it require any drivers?

No, the adapter is plug-and-play and does not require any drivers.

What kind of devices are compatible?

It is compatible with any device that has a USB-C port and supports video output, such as MacBooks and iPad Pros.

Does it come with an HDMI cable?

No, an HDMI cable is not included and must be purchased separately.

Can I use it to charge my device?

Yes, it has a USB-C port that you can use to charge your device while using the adapter.

Can I connect multiple USB devices?

Yes, you can connect multiple USB devices, as long as your device can provide enough power.

What if the image on the external display is blurry?

Make sure your external display supports the resolution being sent, and that the display settings are correctly configured.

Troubleshooting

No picture or sound on the HDMI display.

Check the HDMI cable connections on both the adapter and the display. Ensure the display is set to the correct HDMI input. Verify that both your device and display support the resolution being used.

USB devices are not recognized.

Make sure the USB device is properly connected to the adapter. Try using a different USB port or a different USB device to see if the problem persists. Check if the USB device requires additional power.

Device is not charging.

Ensure that the USB-C charging cable is connected to the USB-C port on the adapter and that the power source is working. Check if your device supports charging through its USB-C port.

Video quality is poor.

Make sure your HDMI cable and display support the resolution being used. Check the display settings to ensure they are set to the correct resolution and refresh rate. Try a different HDMI cable.

Pros and Cons

Pros

  • Enables connection of USB-C devices to HDMI displays.
  • Supports 4K resolution for high-quality video output.
  • Provides a USB port for connecting accessories.
  • Includes a USB-C port for charging your device.
  • Compact and portable design for easy transport.
  • Easy to set up and use; plug-and-play functionality.

Cons

  • Requires a separate HDMI cable (not included).
  • Performance depends on the capabilities of your connected devices.
  • May be limited by the power output of your device's USB-C port.
  • Can get warm during extended use.
  • Only compatible with USB-C enabled devices.

Setup, Compatibility & Care

Setup:

  1. Plug the USB-C Digital AV Multiport Adapter into your USB-C port on your device.
  2. Connect an HDMI cable (sold separately) from the adapter to your display (TV, monitor, or projector).
  3. Connect your USB devices, if any, to the USB port on the adapter.
  4. Connect your USB-C charging cable to the USB-C port on the adapter to charge your device.

Compatibility:

The adapter is compatible with any device that has a USB-C port and supports video output. This includes:

  • MacBook models
  • iPad Pro models
  • Other USB-C enabled devices

Care:

  • Avoid exposing the adapter to extreme temperatures or humidity.
  • Clean the adapter with a soft, dry cloth. Do not use cleaning solvents.
  • Handle the adapter with care to avoid physical damage.

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