Yealink CP960 IP Conference Phone - CP960-CPW90-TEAMS

The Yealink CP960 is an enterprise-grade conference phone designed to bring the Microsoft Teams ex...

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PCHUB.UKYealink Cp960 Ip Conference Phone
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Product Information

Full details

The Yealink CP960-CPW90-TEAMS is an enterprise-grade conference phone tailored for teams using Microsoft Teams, providing a high-fidelity, user-friendly communication experience for modern meeting rooms. It features a responsive Android-based touch interface and advanced Harman-engineered audio technology, making it ideal for organizations looking to bridge the gap between desktop and conference room collaboration. While it offers extensive voice coverage with its included wireless microphones, users should ensure their network environment supports PoE or stable Wi-Fi to maintain optimal performance.

All features

Model Part NumberCP960-TEAMS
BrandYealink

Extended Product Information

FAQs

Does the CP960 support Skype for Business?

Yes, the device supports firmware that allows for a transition between Skype for Business and Microsoft Teams environments.

Can I use the CP960 without a wired Ethernet connection?

Yes, the device features built-in dual-band 2.4G/5G Wi-Fi for wireless network connectivity.

How many microphones does this bundle include?

This specific bundle includes the main CP960 unit and two additional CPW90 wireless expansion microphones.

Is the screen responsive to touch?

Yes, the CP960 features a 5-inch 720x1280 multi-touch display for easy navigation.

Does this phone support Bluetooth?

Yes, it comes with built-in Bluetooth 4.0 for pairing with external devices.

How far can the microphones pick up audio?

The main unit has a 20-foot range, and the wireless expansion mics extend the overall coverage significantly for larger rooms.

Troubleshooting

Device is not receiving power

Verify that the Ethernet cable is connected to a PoE-enabled port or ensure the external power adapter is securely plugged into a functional wall outlet.

Wireless mics not connecting

Ensure the CPW90 microphones are fully charged and attempt the re-pairing process via the settings menu on the main CP960 unit.

Poor call audio quality

Check the network stability and ensure the device is not placed near sources of high electromagnetic interference or obstructed by large objects.

Pros and Cons

Pros

  • Seamless Microsoft Teams user experience
  • Excellent audio clarity with Harman engineering
  • Wireless expansion mics eliminate messy cabling
  • Flexible deployment via PoE, Wi-Fi, or Ethernet
  • Scalable for larger meeting rooms

Cons

  • Requires stable network configuration for best performance
  • Initial setup for Microsoft environments may require administrative access
  • Larger footprint compared to standard desktop phones

Setup, Compatibility & Care

To set up the CP960, connect the device to your network via an Ethernet cable using a PoE-enabled switch for simultaneous power and internet connectivity. If PoE is unavailable, you can connect via Wi-Fi for networking and use an external power source. Once powered, the Android interface will guide you through the initial Teams account login process. For the wireless expansion microphones, ensure they are paired with the base unit according to the included documentation. For long-term care, keep the touch screen free of smudges using a soft, lint-free cloth and ensure the unit is kept in an environment between -10 and 50 degrees Celsius to protect internal hardware. Regularly check for firmware updates through the Yealink or Microsoft Device Management platforms to maintain security and feature compatibility.

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