Chillax Baby Monitor - Giraffe Clip - 5" Screen - 1080p Camera - Night Vision - Wifi On/Off

Yes, you can use the monitor locally with the 5-inch parent unit without an active Wi-Fi connection. Remote viewing via the app requires a Wi-Fi connection.

Software updates are available through the ChillaxCare App. Ensure your device is connected to the app and follow the prompts for available updates.

The parent unit operates on a secure FHSS connection, providing a reliable connection within your home. Specific range can vary based on home construction and interference.

Yes, the ChillaxCare App allows you to share live video streams with designated friends and family members.

The parent unit features a rechargeable battery for portability. The camera unit requires a continuous power connection.

The monitor uses AES 256-bit encryption and TLS 2.0 secure transport. Additionally, there is a manual Wi-Fi On/Off switch for enhanced privacy control when remote access is not needed.

SmartZone allows you to configure specific areas or sound sensitivity levels for alerts, so you are notified only when specific events occur within the monitored zone.

Ensure your Wi-Fi network is 2.4GHz, as 5GHz is not supported. Check that the Wi-Fi password is entered correctly and that the router is within range. Restart both the camera and your router.

Check the volume settings on the parent unit and in the ChillaxCare App. Ensure the microphone and speaker on both the camera and parent unit are not obstructed. Restart the devices.

This can be due to a weak Wi-Fi signal. Move the camera closer to your Wi-Fi router or consider a Wi-Fi extender. Ensure you have the latest software update installed via the ChillaxCare App for performance optimizations.

Confirm the parent unit is powered on and within range of the camera. Try re-pairing the parent unit with the camera following the setup guide.

Verify that the camera is powered on and successfully connected to your home Wi-Fi network. Ensure your smartphone is connected to the internet. Log out and log back into the ChillaxCare App.