Canon imageFORMULA DR-S250N - Sheetfed Scanner

The Canon imageFORMULA DR-S250N is a feature-packed A4 sheetfed scanner designed to excel in any b...

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Product Information

Full details

The Canon imageFORMULA DR-S250N is a versatile A4 sheet-fed scanner designed for busy business environments, offering high-speed scanning and flexible connectivity to maximize productivity and streamline workflows. While it excels in speed and multi-device support, users should be aware of its specific media handling limitations for extremely thin or thick documents.

All features

SeriesimageFORMULA DR-S250N
Model Part Number6383C003
BrandCanon

Extended Product Information

FAQs

What operating systems does the DR-S250N support?

The DR-S250N supports Windows, macOS, and Chrome OS. Mobile scanning to Android devices is also supported via Mopria Alliance.

Can I scan directly to cloud services?

Yes, using the included CaptureOnTouch Pro software, you can scan directly to services like Google Drive, Microsoft SharePoint, OneDrive, and Dropbox via plug-ins.

What is the maximum scan speed?

The scanner offers a fast scanning speed of up to 50 pages per minute (ppm) in both color and monochrome.

Does this scanner support duplex (two-sided) scanning?

Yes, the DR-S250N supports duplex scanning, allowing you to capture both sides of a document in a single pass.

What types of media can be scanned?

The scanner can handle various media types, including standard paper sizes up to A4, business cards, and plastic cards, within specified thickness limits (min 0.04 mm, max 0.3 mm for plastic cards).

Is software installation required for all types of scanning?

No, the scanner supports driverless web scanning, allowing you to scan directly from a web browser without installing dedicated software on your computer.

What are the physical dimensions and weight of the scanner?

The scanner measures 291 mm (Width) x 267 mm (Depth) x 242 mm (Height) and weighs 3.4 kg.

Troubleshooting

Scanner not detected by computer

Ensure the USB cable is securely connected at both ends. If using network connection, verify the Ethernet cable is plugged in and the network is active. Restart both the scanner and the computer. Check if the scanner drivers are correctly installed.

Poor scan quality or streaks

Clean the scanner's glass platen and rollers using a soft, lint-free cloth. Ensure the documents are properly aligned in the feeder and are not creased or torn. Adjust scan settings like brightness and contrast in the software if necessary.

Jamming issues

Carefully remove the jammed document following the on-screen instructions or user manual. Ensure documents are not over-stuffed in the feeder and are placed correctly. Check for any foreign objects inside the scanner.

CaptureOnTouch Pro software not launching

Try restarting the software or your computer. Reinstall the CaptureOnTouch Pro software if issues persist. Ensure your operating system is up-to-date.

Pros and Cons

Pros

  • Fast scanning speeds of up to 50 ppm enhance productivity.
  • Offers both USB and Ethernet connectivity for versatile deployment.
  • Supports a wide range of operating systems and mobile devices.
  • Includes powerful OCR software for editable and searchable documents.
  • Driverless web scanning simplifies use across multiple devices.
  • Environmentally conscious design with recycled materials and low power consumption.

Cons

  • May require specific handling for very thin or thick media beyond its specified range.
  • The included CaptureOnTouch Pro software has a learning curve for advanced features.
  • While versatile, it is primarily designed for standard document sizes up to A4.
  • Higher optical resolution (600 dpi) may not be necessary for all everyday tasks, potentially impacting storage size.

Setup, Compatibility & Care

Setup: Connect the DR-S250N via USB or Ethernet cable. For network use, follow the on-screen prompts or the included quick start guide to configure the IP address. Install the CaptureOnTouch Pro software from the provided CD or download from the Canon website for advanced features. Alternatively, use the driverless web scanning option by accessing the scanner's IP address via a web browser.

Compatibility: This scanner is compatible with Windows (versions unspecified but typically recent), macOS, and Chrome OS. Mobile scanning to Android devices is supported via Mopria Alliance compatibility. It supports scanning of standard paper sizes up to A4, as well as business cards and plastic cards within specified thickness limits.

Care: Keep the scanner clean to ensure optimal performance. Regularly clean the rollers and glass platen with a soft, lint-free cloth slightly dampened with water or a mild cleaning solution. Avoid using abrasive cleaners. Refer to the user manual for detailed cleaning instructions and replacement parts.

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