EPOS ADAPT 230 Monaural Bluetooth Headset - Black
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Refresh CartridgesEpos Adapt 230 Bluetooth Monaural Headset and Dongle (1000881)
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PosturiteEPOS ADAPT 230 Bluetooth Mono Headset & Dongle
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Product Information
Full details
The EPOS ADAPT 230 is a Bluetooth monaural headset designed for professionals needing clear communication and seamless device switching. This headset allows you to connect to your PC/softphone and smartphone simultaneously, improving productivity. However, it's essential to understand that while it offers noise cancellation, it is a monaural headset, so you will hear audio from only one ear.
All features
| Colour | Black |
|---|---|
| Series | ADAPT |
| Model Part Number | 1000881 |
| Brand | EPOS |
Extended Product Information
FAQs
How do I answer a call?
Press the multi-function button on the headset to answer an incoming call.
How do I reject a call?
Press and hold the multi-function button on the headset to reject an incoming call.
How do I mute/unmute the microphone?
There is a mute button on the headset to mute or unmute the microphone during a call.
How do I adjust the volume?
Use the volume controls on the headset to increase or decrease the volume.
How do I switch between devices?
The headset automatically prioritizes the active device. You may need to manually select the audio input/output on your devices.
What is the range of the Bluetooth connection?
The Bluetooth range is approximately 25 meters (82 feet), but this may vary depending on the environment.
How do I charge the headset?
The headset charges via a USB-C port, the charging cable is not included.
Troubleshooting
Headset not connecting to a device
Ensure Bluetooth is enabled on your device and the headset is in pairing mode. If using the USB dongle, make sure it is properly connected.
Poor audio quality
Check the microphone for obstructions. Make sure your device's volume is turned up. In a noisy environment, ensure the microphone is positioned correctly.
Microphone not working
Check that the microphone is not muted and the correct audio input is selected in your device settings.
USB dongle not recognized
Try plugging the dongle into a different USB port. Restart your computer and ensure you have the latest drivers installed.
Pros and Cons
Pros
- Simultaneous connection to two devices (PC/softphone and smartphone) for increased flexibility.
- Excellent voice clarity with noise-canceling microphone.
- Comfortable design for all-day use.
- Easy to store and transport due to its foldable design.
- Seamless integration with Microsoft Teams and other UC platforms.
Cons
- Monaural (single-ear) design may not be suitable for all users.
- Audio quality is good, but may not match the experience of stereo headsets.
- The USB-A dongle may not be compatible with all devices.
- Battery life is not specified.
Setup, Compatibility & Care
Setup
- Pairing: To pair with your devices, ensure Bluetooth is enabled on your device. Put the headset into pairing mode by pressing and holding the power button. Select the 'EPOS ADAPT 230' from the list of available devices.
- USB Dongle: Plug the included USB-A dongle into your PC. The headset will automatically connect to the dongle.
Compatibility
The EPOS ADAPT 230 is compatible with:
- Devices with Bluetooth connectivity.
- PCs and softphones through the included USB-A dongle.
- Microsoft Teams (Certified) and other Unified Communication platforms.
Care
- Clean the headset with a soft, damp cloth. Avoid using harsh chemicals.
- Store the headset in a clean, dry place when not in use.
- Do not submerge the headset in water.
- Regularly check for any blockages in the microphone or earpiece and clean as needed.