Poly CCX 600 Business Media IP Phone - For Microsoft Teams

The Poly CCX 600 does not typically include a headset. It supports external headsets via USB and Bluetooth connections.

The Poly CCX 600 is optimized for Microsoft Teams. While some basic telephony functions might work, full integration and features are best experienced within a Microsoft Teams environment.

Navigate to Settings on the phone, select Bluetooth, and pair your headset following the on-screen instructions.

The Poly CCX 600 features a 7-inch color multi-touch LCD screen.

Yes, the Poly CCX 600 supports Power over Ethernet (PoE).

Firmware updates are typically managed through your IT administrator or automatically pushed via your network management system for enterprise deployments.

Check that the power adapter is securely connected to both the phone and a working electrical outlet. If using PoE, ensure the switch port supports PoE.

Verify Wi-Fi password if using wireless connection, or check Ethernet cable and network switch status if using a wired connection. Restart the phone and network equipment.

Check headset connection. Ensure microphone is not muted. Test with a different headset. Verify audio settings within the Teams application and on the phone.

Restart the phone by unplugging the power source for 30 seconds and plugging it back in. If the issue persists, contact support.