Heissner Neptun Water Feature - Grey

A self-contained water feature, the Neptun boasts a 60cm diameter and is designed for in-ground in...

Best current price£143.00from Homebase

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HomebaseHeissner Neptun Water Feature
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£143.00
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wilkoHeissner Neptun Water Feature - Polystone - 60cm Diameter - 3 LED Lights
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B&QB&Q - Heissner Neptune Water Feature Complete With Pump And Lights 016616-09
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Product Information

Full details

This guide is for anyone looking to enhance their garden with the Heissner Neptun Water Feature. It offers a beautiful, self-contained water element, providing a natural stone aesthetic with integrated lighting. Be aware that in-ground installation requires some preparation. This guide covers setup, usage, and maintenance to help you enjoy your water feature to the fullest.

All features

Model Part Number016616-09
BrandHeissner

Extended Product Information

FAQs

How do I clean the water feature?

Use a soft cloth and mild soap to clean the exterior. Regularly clean the pump to prevent blockages. For the interior, use a water feature cleaning solution.

What kind of maintenance does the pump require?

The pump should be cleaned periodically to remove any debris. Follow the manufacturer's instructions for pump maintenance.

Can the water feature be used in winter?

In climates with freezing temperatures, drain the water and store the feature indoors to prevent damage.

How do I install the water feature?

Dig a hole with a 60cm diameter, place the water feature inside, fill with water, and plug in the pump. Ensure the feature is level before filling.

What is the warranty?

The Heissner Neptun Water Feature comes with a 1-year guarantee.

What material is the water feature made of?

It is made of polystone, a lightweight but durable material that looks like real stone.

What is included with the water feature?

The water feature includes the polystone feature itself, a pump with a 5-meter cable, and three integrated LEDs.

Troubleshooting

Water feature not working

Check the power supply and ensure the pump is correctly plugged in. Inspect the pump for any blockages and clean if necessary.

Poor water flow

Check the pump for blockages or debris. Clean the pump and ensure the water level is sufficient.

LED lights not working

Check the power connection to the lights. If the lights still do not work, they may need to be replaced. (Note: The LEDs are integrated and not user-replaceable.)

Pros and Cons

Pros

  • Realistic appearance enhances garden aesthetics.
  • Easy installation due to the self-contained design.
  • Includes all necessary components for immediate setup.
  • Durable polystone construction ensures longevity.
  • Integrated LEDs provide attractive nighttime illumination.

Cons

  • Requires in-ground installation, necessitating ground preparation.
  • The pump cable length is limited to 5 meters.
  • The integrated LEDs are not replaceable.
  • Placement is somewhat restricted by the need for a 60cm diameter container.
  • Requires a power outlet for the pump.

Setup, Compatibility & Care

  1. Installation: Dig a hole with a 60cm diameter to accommodate the water feature and container.
  2. Placement: Place the water feature in the prepared hole.
  3. Water Filling: Fill the container with water.
  4. Power Connection: Plug the pump into a suitable power outlet.

*Compatibility:* This water feature is designed for outdoor use and is compatible with standard household electrical outlets.

*Care:* Regularly clean the water feature to prevent algae buildup. Use a soft cloth to wipe the exterior. Avoid using harsh chemicals or abrasive materials. Check and clean the pump periodically to maintain optimal performance. During winter, drain the water and store the feature indoors to prevent damage from freezing.

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