Samsung Neo QLED 8K Ultra HD TV - 65 inch, Black

Go to the TV's settings menu, navigate to Support, and select Software Update. Follow the on-screen instructions to download and install the latest firmware.

The Wireless One Connect Box is a device that connects all your HDMI devices and transmits the signal to the TV wirelessly, helping to reduce cable clutter and maintain a clean look.

Yes, the Samsung Neo QLED QN990F supports multiple HDR formats, including HDR10+, HLG, and Neo Quantum HDR 8K Pro.

Press the Smart Hub button (usually a house icon) on your remote. From there, you can access apps, streaming services, and other smart features.

Object Tracking Sound Pro is a feature that uses 12 built-in speakers to create immersive, cinematic audio that follows the action on the screen, providing a more realistic sound experience.

Press the Gaming Hub button on the remote, which gives instant access to games from Xbox and other industry-leading partners, all in one place. No downloads or console required.

Connect your devices to the ports on the Wireless One Connect Box. The box then connects to the TV with a single cable, transmitting both video and audio signals.

Check the power connection and ensure the power cord is securely plugged into the outlet and the TV. Try a different outlet to rule out any issues with the power supply. If the problem persists, contact Samsung support.

Check the HDMI cables to ensure they are securely connected to both the TV and the source device. Try a different HDMI cable and input to see if the issue is with a specific port or cable. Reset the picture settings to default in the TV's menu.

Check the volume settings and ensure the TV is not muted. Verify the audio output settings in the TV's menu and ensure the correct audio output is selected (e.g., internal speakers, HDMI ARC). Try connecting external speakers and see if the audio works.

Make sure your Wi-Fi router is turned on and working. Check the network settings on the TV and ensure the correct network is selected, and the password is correct. Restart both your TV and router.

Check the batteries in the remote control and replace them if necessary. Make sure there are no obstructions between the remote and the TV's sensor. Try pairing the remote with the TV again through the TV's settings.