Wooden Curtain Pole Set - Cream

The set typically includes the wooden curtain pole, decorative finials for the ends, and all necessary mounting brackets and screws for installation. Curtain rings and hooks are usually sold separately.

The pole has a substantial diameter, providing excellent strength and support, making it suitable for medium to heavy weight curtains.

While wood can be cut, modifying the pole may void the warranty and could affect its structural integrity. It is best to purchase a pole length appropriate for your window. Consult the manufacturer for specific guidance on customisation.

Wipe clean with a soft, dry or slightly damp cloth. Avoid harsh chemicals or abrasive materials.

Yes, it is designed to support medium to heavy weight curtains, including those with eyelets or requiring curtain rings.

The finish is described as a smooth chalk white, a shade of cream.

Yes, curtain rings or hooks are typically not included in the set and need to be purchased separately.

Ensure all mounting brackets are securely fastened to the wall and that the pole is correctly seated on the brackets. Consider adding an additional central bracket if supporting very heavy curtains over a wide span.

Double-check all packaging materials. If parts are genuinely missing, contact customer support with your purchase details.

Verify that the correct wall plugs for your wall type have been used. If drilling into drywall, ensure the brackets are secured into wall studs if possible, or use appropriate heavy-duty drywall anchors.

Inspect the pole carefully. Minor scuffs can sometimes be gently buffed out with a soft cloth. For more significant damage, consult the manufacturer's warranty or customer service.