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The Epos Impact SC 260 USB MS II is a professional-grade binaural headset designed for call center agents and office professionals who require clear, reliable communication throughout the workday. This headset excels at providing consistent audio quality and all-day comfort, though users should be aware that it features passive noise cancellation rather than active electronic noise suppression. It is an ideal choice for teams needing a durable, plug-and-play solution that integrates seamlessly with softphone environments.
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | IMPACT |
| Model Part Number | 1000553 |
| Brand | Epos |
No, this model uses passive noise cancellation, meaning the physical design of the ear cups blocks external noise rather than using electronic software to cancel it.
Yes, the microphone boom is flexible and can be rotated and adjusted to achieve the optimal distance from your mouth for best audio clarity.
The SC 260 USB MS II is designed for USB-based connections, primarily for computers and softphones. It is not compatible with mobile phones that lack a USB host port.
Generally, this headset is plug-and-play and uses standard USB audio drivers provided by your operating system, though your softphone application may have specific audio configuration settings.
Ear pads on professional headsets are considered consumables. They can typically be removed and replaced with new ones to maintain hygiene and comfort.
Disconnect the USB cable, wait five seconds, and reconnect to a different USB port. Check your computer's audio settings to ensure the Epos device is selected as the default communication device.
Verify that the microphone boom is positioned correctly near your mouth. Check the in-line mute switch to ensure it is not accidentally engaged.
Inspect the cable for any physical damage or tight bends. Ensure the USB plug is fully seated in the port and free of debris.
This headset uses a standard USB interface, making setup straightforward—simply plug the connector into an available USB port on your workstation, and the system should recognize it automatically as an audio input/output device. It is designed to work with most professional softphone applications. To care for your headset, ensure the cable is never pulled taut, as this can cause internal wire damage. Clean the ear cushions and microphone boom periodically with a lightly dampened, lint-free cloth. Avoid using harsh chemical cleaners, as these can degrade the material of the ear pads over time. When not in use, store the headset on a dedicated stand rather than leaving it on the desk to prevent accidental crushing.
