SanDisk Professional G-DRIVE PROJECT - 12TB - SDPHG1H-012T-MBAAD

The SanDisk Professional G-DRIVE PROJECT typically comes with a standard warranty. Please refer to your product documentation or contact SanDisk Professional support for specific warranty details.

Yes, if your computer has a USB-C port, the drive is compatible. However, performance will be limited compared to Thunderbolt 3 connections.

You can format the drive using Disk Utility (Mac) or Disk Management (Windows). Choose the appropriate file system for your operating system (e.g., APFS or HFS+ for Mac, NTFS or exFAT for Windows).

Yes, the G-DRIVE PROJECT is compatible with Time Machine. Simply select it as your backup disk in Time Machine preferences.

The maximum data transfer rate is 40000 Mbit/s when using a Thunderbolt 3 connection.

No, the G-DRIVE PROJECT requires an external power adapter.

The drive may include utilities for managing and optimizing the drive's performance. Check the product website for more details.

Ensure the drive is properly connected and powered on. Try a different Thunderbolt 3 or USB-C port or cable. Check Disk Utility (Mac) or Disk Management (Windows) to see if the drive needs to be initialized.

Verify you are using a Thunderbolt 3 or USB-C port on your computer. Make sure the cable is securely connected. Check for any background processes that may be consuming system resources.

Back up your data immediately. Contact SanDisk Professional support as this could indicate a hardware issue.

Ensure the drive is in a well-ventilated area. If the problem persists, contact support.