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Smart Dehumidifier - 12L - electriQ

Not AvailableSmart Dehumidifier - 12L - electriQ

Combat mould, condensation, and damp with the award-winning 12L Smart Dehumidifier from electriQ, ...

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Product Information

Full details

This guide is designed for users of the electriQ 12L Smart Dehumidifier, offering a comprehensive overview of its features and how to use them. Ideal for homes up to 3 bedrooms, this dehumidifier helps combat mould, condensation, and damp, improving air quality and protecting your home. Keep in mind that while it offers smart features, initial setup requires a Wi-Fi connection.

All features

BrandelectriQ

Extended Product Information

FAQs

How often should I clean the filters?

Clean the Active Carbon Filter and HEPA filter at least once a month. Replace them according to the manufacturer's recommendations or when they become visibly dirty.

How do I empty the water tank?

Remove the tank from the unit, carefully pour out the water, and then replace the tank. Alternatively, you can connect a hose for continuous drainage.

What is the ideal humidity level for my home?

The ideal humidity level is generally between 40-60%. Use the humidistat to set your desired level.

Can I control the dehumidifier remotely?

Yes, you can control all functions, including power, fan speed, and mode selection, through the electriQ app on your smartphone.

What is the warranty period?

The product typically comes with a standard warranty of 1-2 years. Check your product documentation for the specific details.

How does laundry mode work?

Laundry mode sets the fan to high and the humidity level to a very low setting, which speeds up the drying of clothes indoors.

Can I use the dehumidifier in a commercial setting?

Yes, the app allows for sharing access and managing multiple units, making it suitable for small offices and commercial use.

What is the power consumption of this dehumidifier?

The power consumption is 160 Watts.

Troubleshooting

Dehumidifier not turning on

Check the power connection and ensure the unit is plugged in properly. Also, make sure the water tank is correctly inserted and not full.

Poor dehumidification performance

Check the air filters and clean or replace them as needed. Make sure the unit is operating in an appropriate environment (e.g., temperature between 5-35°C).

Wi-Fi connection issues

Ensure the dehumidifier is within range of your Wi-Fi router. Restart the unit and your router. Verify your Wi-Fi password and that your network is a 2.4 GHz network.

The unit is noisy

Check if the unit is placed on a stable surface. Also, ensure that there are no obstructions around the air intake or exhaust.

App not connecting

Ensure the dehumidifier is powered on and connected to your Wi-Fi network. Check your app for updates and ensure your phone's internet connection is stable.

Pros and Cons

Pros

  • Effective at removing moisture, preventing mould and damp.
  • Smart features enable convenient remote control and automation.
  • Air purification capabilities improve indoor air quality.
  • Energy-efficient operation helps reduce running costs.
  • Quiet operation suitable for nighttime use.
  • Laundry mode speeds up clothes drying.

Cons

  • Requires a Wi-Fi connection for smart features.
  • Tank capacity may require regular emptying depending on humidity levels.
  • Initial setup may require some technical understanding.
  • Filters need periodic replacement to maintain performance.
  • The range of the Wi-Fi control may be limited by your home network.

Setup, Compatibility & Care

Setup

  1. Placement: Place the dehumidifier on a flat, stable surface away from walls and obstructions. Ensure there is adequate space around the unit for air circulation.
  2. Power Connection: Plug the unit into a standard electrical outlet.
  3. App Installation: Download the electriQ app from your app store and follow the on-screen instructions to connect to your Wi-Fi network.
  4. Smart Home Integration: Enable the skill in your Alexa or Google Assistant app to integrate with your smart home system.

Compatibility

  • Wi-Fi: Requires a 2.4 GHz Wi-Fi network for smart features.
  • Smart Home: Compatible with Alexa and Google Assistant.

Care

  • Filter Cleaning/Replacement: Clean the Active Carbon Filter and HEPA filter regularly (at least once a month) using a vacuum cleaner. Replace the filters as needed (refer to the user manual).
  • Tank Maintenance: Empty the water tank regularly. Clean it with warm, soapy water to prevent mould growth.
  • Exterior Cleaning: Wipe the exterior surfaces with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.