REALGLOW Stripe Gas Patio Heaters Outdoor - Grey Rattan

This outdoor patio heater features easy lighting, includes glass rocks, a rain cover, and a glass ...

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OnBuy.comRealglow Stripe Gas Patio Heaters Outdoor With 13Kw Output | Outdoor Heaters & Fire Pits For Homes And Restaurants | Patio Heater With Glass Rocks For
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Product Information

Full details

The REALGLOW Stripe Gas Patio Heater in Grey Rattan is designed for homeowners looking to extend their outdoor living season. Its key benefit is providing efficient warmth and ambiance for patios and gardens. A potential caveat is the need for a compatible gas cylinder and regulator. This outdoor heater features a stylish grey rattan finish, easy lighting, and includes decorative glass rocks for added visual appeal. It also comes with a protective rain cover and a glass windshield to enhance performance and durability.

All features

Model Part NumberRG-STRIPE-RATTAN
BrandREALGLOW

Extended Product Information

FAQs

What size gas cylinders can I use with this heater?

This REALGLOW patio heater is compatible with 10kg, 11kg, and 13kg patio gas cylinders.

Does it come with a gas bottle?

No, the gas cylinder is not included with the heater. You will need to purchase a compatible patio gas cylinder separately.

Is assembly difficult?

The heater is designed for straightforward assembly. Most users can set it up by following the included instructions, typically taking less than 30 minutes.

How do I clean the glass parts?

Use a soft, damp cloth to clean the glass windshield and glass rocks. Avoid using harsh chemicals or abrasive cleaners that could scratch the glass.

What is the purpose of the glass rocks?

The glass rocks serve both a decorative purpose, adding a modern aesthetic to the heater, and a functional one by helping to diffuse and distribute the heat evenly.

Can this heater be used in the rain?

While the heater has a glass windshield and comes with a rain cover for storage, it is not designed for use during rain. Always ensure it is dry and protected from direct precipitation during operation.

What type of regulator is needed?

The heater requires a 27mm clip-on regulator for patio/leisure gas, which is supplied with the unit.

Troubleshooting

Heater will not ignite.

Ensure the gas cylinder is properly connected and the valve is open. Check that the regulator is securely attached. Verify the control knob is pressed in during ignition attempts. Ensure there is adequate gas in the cylinder.

Flame is weak or uneven.

Check for obstructions in the gas flow or on the burner. Ensure the gas cylinder is not nearly empty. Verify the regulator is correctly fitted. Strong winds may affect flame stability; utilize the glass windshield effectively.

Pilot light won't stay lit.

Hold the control knob down for the recommended time (usually 30-60 seconds) after the pilot ignites to allow the thermocouple to heat up. Ensure the thermocouple is properly positioned near the pilot flame.

Gas smell detected.

Immediately turn off the gas supply at the cylinder. Do not operate the heater. Check all connections for leaks using soapy water; bubbles indicate a leak. If leaks persist, do not use the heater and contact customer support.

Pros and Cons

Pros

  • Provides significant warmth for outdoor spaces.
  • Stylish design complements various outdoor aesthetics.
  • Includes useful accessories like a rain cover and glass windshield.
  • Compatible with multiple common gas cylinder sizes.
  • Easy to assemble and operate.

Cons

  • Requires a separate purchase of a compatible gas cylinder.
  • The regulator provided is specific to patio/leisure gas types.
  • Performance can be affected by very strong winds, despite the windshield.
  • As with all gas heaters, ventilation is important during use.

Setup, Compatibility & Care

Setup:

  1. Ensure the heater is placed on a flat, stable, and non-combustible surface, at least 1 meter away from any flammable materials.
  2. Connect the supplied gas hose and regulator to the heater's gas inlet.
  3. Attach the regulator to your chosen patio gas cylinder (10kg, 11kg, or 13kg).
  4. Follow the ignition instructions carefully, typically involving turning the control knob to 'Pilot' or 'Low' and pressing the ignition button while holding the knob down for a few seconds.

Compatibility:

  • Compatible with 10kg, 11kg, and 13kg patio gas cylinders.
  • Requires a 27mm clip-on regulator for patio/leisure gas, which is included.

Care:

  • Always turn off the gas supply at the cylinder and allow the heater to cool completely before performing any maintenance.
  • Use the provided rain cover when the heater is not in use or during prolonged periods of non-use to protect it from the elements.
  • Clean the glass components with a soft, damp cloth. Avoid abrasive cleaners.
  • Periodically check the gas hose for any signs of wear or damage.
  • Store in a dry, well-ventilated area.

Price History

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