Quest 2 Pot Double Slow Cooker - 1.5 Litre Ceramic Pots - 3 Heat Settings

No, the ceramic pots and their lids are designed for hand washing only. Washing them in a dishwasher may cause damage.

Each of the two ceramic pots has a capacity of 1.5 litres.

Yes, you can operate one pot independently of the other. You can choose to cook in one pot and keep the other on the 'Warm' setting, or have both pots cooking at different temperatures if desired.

The cool-touch handles are designed to remain safe to touch during operation and serving. However, always exercise caution when handling hot appliances.

The 'Warm' setting is designed to keep food at a safe serving temperature for up to 4 hours. It is not intended for cooking.

This slow cooker is ideal for stews, casseroles, curries, roasts, chili, soups, and keeping dips or sauces warm. The dual pots are perfect for preparing a main dish and a side dish simultaneously.

No, this model does not feature a programmable timer. You will need to manually set the cooking time based on your recipe and select the desired heat setting.

Ensure the power cord is securely plugged into a working electrical outlet. Check if the power switch is in the 'on' position.

Ensure the pots are correctly seated in the base. Check that the lids are properly fitted. Avoid overfilling the pots, as this can affect heat distribution.

Discontinue use immediately. Contact customer support for replacement parts or further assistance. Handle ceramic pots with care to prevent damage.

Ensure you are using the correct lid for each pot and that no debris is obstructing a proper seal. Hand wash lids to maintain their shape.