Outdoor Living UK Majestic Tower Water Feature - Grey

It is recommended to use clean tap water. Distilled or rainwater can also be used. Avoid using harsh chemicals or treated water that could damage the pump or components.

The frequency of refilling depends on evaporation rates, which are influenced by temperature and wind. Check the water level regularly, ideally every few days, and top up as needed to ensure the pump remains submerged.

Yes, the mains-powered design allows the water feature to be left on continuously, provided the water level is maintained and the unit is functioning correctly. The LED lights are also designed for continuous operation.

Please refer to the product packaging or the manufacturer's warranty information for the specific warranty period. Typically, outdoor living products come with a standard warranty covering manufacturing defects.

The resin can be cleaned with a soft, damp cloth. For stubborn dirt or algae, a mild soap solution can be used, followed by rinsing with clean water. Avoid abrasive cleaners or stiff brushes that could scratch the surface.

The integrated LED lights are typically designed for long life. If they fail, it may require contacting the manufacturer or a qualified technician for replacement or repair, as they are usually sealed units.

Ensure the pump is fully submerged in water. Check that the power adapter is securely connected to both the feature and the mains outlet. Inspect the pump intake for any blockages.

Check the pump intake and the water outlet for any obstructions. Ensure the water level is sufficient for the pump to operate effectively. Clean any algae or debris from the pump and tubing.

Verify that the power adapter is properly connected. Check if the LED lights themselves are damaged or if the connection is loose. If the issue persists, contact customer support.

This could indicate the pump is running low on water or has debris inside. Check the water level and clean the pump as per the care instructions.