Knightsbridge 13A 2G Switched Socket with Dual USB A+C - Antique Brass

The total shared USB output is 4.0A or 20W. If your devices require more than this combined, they may charge slower than their maximum potential. For two high-demand devices, charging may be slower than expected.

USB-A is the traditional rectangular USB port, while USB-C is a newer, smaller, oval-shaped connector that is reversible and often supports faster data transfer and higher power output (though this unit's total output is limited).

The built-in gasket provides some protection against moisture, making it more suitable than a standard socket in areas where splashes might occur. However, always ensure it is installed according to local regulations for safety, especially in bathrooms.

A minimum mounting box depth of 25-35mm is recommended, depending on wiring conditions.

Use a soft, dry or slightly damp cloth. Avoid using abrasive cleaners or harsh chemicals, as they can damage the finish.

Please refer to the retailer or Knightsbridge for specific warranty information, as it typically varies by purchase location and supplier.

While most USB cables will physically fit, we strongly recommend using certified USB cables for safety, compatibility, and to ensure optimal charging performance.

Verify that the main 13A socket is receiving power. Check that the USB cable is properly connected and certified. Ensure the total power draw from both USB ports does not exceed the 4.0A / 20W limit. Test with a different certified USB cable.

This could indicate the total power draw is fluctuating or exceeding the limit. Disconnect one device and check if the other charges consistently. Ensure only certified USB cables are used.

Check the fuse or circuit breaker for the relevant circuit. Ensure the plug is correctly inserted into the socket. If the issue persists, consult a qualified electrician.