HP Poly Savi D400 UC Adapter - Black
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Product Information
Full details
The Poly Savi D400 UC USB adapter is designed for office professionals and remote workers who require a highly stable wireless connection for their Poly DECT headsets. By utilizing professional-grade DECT technology rather than standard Bluetooth, it provides superior range and audio consistency for UC platforms, though it is specifically optimized for Microsoft Teams and may require specific software configuration for non-Teams environments.
All features
| Colour | Black |
|---|---|
| Model Part Number | 8J8W1AA |
| Brand | HP |
Extended Product Information
FAQs
Does this work with non-Poly headsets?
No, the Savi D400 UC is designed exclusively for compatible Poly DECT wireless headset systems.
Do I need to install drivers for this adapter?
In most cases, Windows will detect the device automatically. However, installing Poly Lens software is highly recommended for managing firmware updates and device settings.
Can I use this for music or video calls other than Teams?
Yes, it functions as a standard audio interface and can be used for Zoom, Webex, or system audio, though the dedicated Teams button may only trigger Teams-specific functions.
What is the range of this adapter?
The range depends on your specific Poly headset model, but typically extends significantly further than standard Bluetooth range, often up to 50-100 meters in an open office environment.
Is the D400 compatible with macOS?
Yes, it functions with macOS as a standard USB audio device, though Microsoft Teams-specific integration features may vary compared to the Windows experience.
Troubleshooting
Headset not pairing with adapter
Ensure the headset is in pairing mode and move it within one meter of the D400 dongle during the initial handshake.
Audio not routing through headset
Check your Windows Sound settings to ensure the Poly D400 is selected as the default communication device for both input and output.
Connection drops intermittently
Verify that the adapter is plugged directly into the host computer rather than a third-party USB hub or extension cable.
Pros and Cons
Pros
- Significantly longer wireless range than Bluetooth adapters
- Optimized for Microsoft Teams functionality
- Highly stable connection minimizes dropouts in crowded Wi-Fi environments
- Compact, low-profile design
Cons
- Requires a compatible Poly DECT headset
- Frequency band 1880-1900 MHz may be restricted in certain geographic regions
- Not compatible with standard Bluetooth headsets
Setup, Compatibility & Care
To set up the device, plug the D400 directly into your computer's USB port. It is recommended to avoid using passive USB hubs, as these can introduce power fluctuations that impact connection stability.
Compatibility: This adapter is strictly for Poly DECT-enabled headsets and is optimized for the Microsoft Teams ecosystem.
Care: Keep the USB connector clean and free of debris. When transporting your laptop, you can leave the adapter inserted, provided your laptop sleeve or bag offers enough clearance to avoid putting pressure on the USB port or the adapter itself.