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Box.co.uk£109.99Visit shop Poly Black Vvx 501 12-Line Ip Business Desk Phone 3-Way Call Capability
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The Poly VVX 501 is designed for professionals and office workers who require a reliable, high-performance communication device to manage heavy call volumes. The key benefit is its 12-line capacity and integrated HD voice technology, which ensure crystal-clear audio and efficient call handling; however, users should note that as an enterprise-grade IP phone, it requires an existing VoIP infrastructure or PBX system for full functionality.
| Model Part Number | 2200-48500-025 |
|---|---|
| Brand | Poly |
Yes, the phone supports a wide range of standard wired and professional headsets via the dedicated headset port.
No, the VVX 501 is an IP desk phone designed for use with business VoIP services and requires an internet connection via Ethernet.
The VVX 501 is designed for a wired connection; however, external wireless adapters may be compatible depending on the specific model revision.
A factory reset can be initiated through the phone's settings menu under 'Advanced Settings', though this usually requires an administrator password.
While the phone supports Power over Ethernet (PoE) for a cleaner setup, it can also be powered by an optional AC power adapter.
Verify your network connection and check that the SIP credentials provided by your IT administrator are entered correctly in the web configuration menu.
Ensure the handset or headset is plugged into the correct port and check that the mute button is not active.
If not using a PoE switch, check that the external power supply is firmly plugged into both the outlet and the phone's power port.
To set up the Poly VVX 501, ensure your office has a compatible SIP-based IP-PBX or a hosted VoIP service provider. Connect the device via an Ethernet cable to your local area network (LAN); if your switch does not support Power over Ethernet (PoE), you will need a separate power adapter. To maintain the device, clean the screen with a dry, microfiber cloth and ensure the handset cord is untangled to prevent premature wear. Regularly update the firmware through your IT department's management portal to ensure optimal security and compatibility.
