Victron Energy VE.Direct Smart Dongle - Black - ASS030536011
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Product Information
Full details
The Victron Energy VE.Direct Smart Dongle is an essential upgrade for off-grid power users who want to monitor and manage their system remotely via smartphone. Designed for owners of BMV battery monitors, Phoenix Inverters, and MPPT charge controllers, it provides instant wireless access to system data through the VictronConnect app; however, users should note that the device only supports one active Bluetooth connection at a time, preventing multiple users from controlling settings simultaneously.
All features
| Colour | Black |
|---|---|
| Model Part Number | ASS030536011 |
| Brand | Victron Energy |
Extended Product Information
FAQs
Can I connect multiple dongles at once?
Yes, you can monitor multiple Victron devices, but the app connects to one device at a time.
Does this provide remote internet access?
No, this dongle only provides local Bluetooth connectivity. For remote cloud access, a GX device like a Cerbo GX is required.
Is the dongle compatible with all Victron products?
It is compatible with all products that feature a physical VE.Direct port.
Does it consume power from the battery?
Yes, it draws a minimal amount of power directly from the connected Victron device.
What happens if I forget my PIN?
You can reset the PIN using the PUK code provided on the device label, or by manually resetting the device via the setup button.
Troubleshooting
Device does not appear in the VictronConnect app
Verify that the dongle is fully seated in the VE.Direct port and that your smartphone Bluetooth is enabled.
App asks for a PIN code
The default PIN is 000000. If it has been changed and forgotten, you must perform a factory reset on the device.
Intermittent connection drops
Ensure no large metal objects are shielding the dongle, as these can significantly reduce Bluetooth signal strength.
Pros and Cons
Pros
- Simple plug-and-play installation
- Eliminates the need for physical screen access
- Robust Bluetooth signal range
- Free, well-supported mobile app integration
- Compact and low-power design
Cons
- Only one simultaneous Bluetooth connection allowed
- Requires proximity to the physical device
- Does not provide cloud connectivity on its own without a GX device
Setup, Compatibility & Care
To set up the dongle, plug the VE.Direct connector into the corresponding port on your Victron device. Once plugged in, the dongle powers up automatically. Download the VictronConnect app from the App Store or Google Play Store, enable Bluetooth on your phone, and select the dongle when it appears in the device list. For care, ensure the dongle remains in a dry environment protected from direct water exposure or extreme engine-room temperatures. Occasionally check the connection pins for debris or corrosion to maintain a secure communication link.