POLY VVX D230 DECT Base Station and Handset Kit - POLY - 8K163AA

The Poly VVX D230 DECT IP Phone Kit is designed for mobile professionals who need business feature...

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Product Information

Full details

The Poly VVX D230 DECT IP Phone Kit is designed for mobile professionals who need the functionality of a desk phone on a cordless handset. This system offers clear, high-definition audio for interruption-free conversations, improving productivity in an office environment. However, please note that this specific model is End-of-Life (EOL), so support and availability may be limited.

All features

Model Part Number8K163AA
BrandPoly

Extended Product Information

FAQs

How do I answer a call?

Press the green 'answer' button on the handset when it rings.

How do I make a call?

Dial the number using the keypad and press the 'send' button (usually a phone icon).

How do I transfer a call?

During the call, press the transfer button, dial the extension, and then press the transfer button again.

How do I adjust the volume?

Use the volume up and down buttons on the side of the handset during a call or while listening to the ringtone.

How do I mute the microphone?

Press the mute button on the handset during a call.

How long does the battery last?

Battery life will vary depending on usage, but typically offers several hours of talk time and several days of standby time. Please refer to the user manual for specific details.

How do I check the battery level?

The battery level indicator is displayed on the handset screen.

What is the range of the handset?

The maximum indoor range is up to 50 meters, and the maximum outdoor range is up to 300 meters, but it can vary based on environmental factors.

Troubleshooting

Handset not registering with the base station.

Ensure the handset is charged. Restart both the base station and the handset. If the problem persists, try re-pairing the handset with the base station by following the pairing instructions in the user manual.

Poor audio quality.

Ensure the handset is within range of the base station. Check the network connection of the base station. Make sure there are no obstructions interfering with the signal. Check for physical damage to the handset.

Base station not powering on.

Check the power adapter and outlet. Try a different power outlet. Ensure the power adapter is securely connected to the base station.

Cannot make or receive calls.

Verify the phone is registered to the network. Check the network connection on the base station. Contact your IT administrator to ensure the phone is properly configured on your VoIP system.

Pros and Cons

Pros

  • Improved mobility within the office, allowing users to move freely while on calls.
  • Excellent audio quality with HD Voice, enhancing the clarity of conversations.
  • Easy to set up and use with a complete kit including base station and handset.
  • Offers standard business phone features like call transfer, hold, and forward.
  • Reliable and secure DECT technology for consistent performance.

Cons

  • This model is End-of-Life (EOL), which may affect future support and availability.
  • Limited to the range of the base station, which can be affected by building materials.
  • Requires a power outlet for the base station and charging of the handset.
  • The display is relatively small (2 inches) compared to some other models.

Setup, Compatibility & Care

Setup

  1. Connect the base station to a power outlet using the included power adapter.
  2. Connect the base station to your network via an Ethernet cable.
  3. Charge the handset for several hours before initial use.
  4. Follow the on-screen prompts on the handset to pair with the base station.

Compatibility

The Poly VVX D230 is compatible with standard DECT and IP phone systems. It supports various voice codecs, including G.711alaw, G.711ulaw, G.722, G.726, G.729ab, and OPUS. It's designed for use with VoIP (Voice over IP) systems.

Care

  • Clean the handset and base station with a soft, damp cloth. Avoid using harsh chemicals.
  • Keep the device away from extreme temperatures and direct sunlight.
  • Ensure the handset is properly docked on the base station to recharge.
  • Do not disassemble or attempt to repair the device yourself.

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