Tristar Smart Glass Panel Heater - 2000W - Black
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Product Information
Full details
The Tristar Smart Glass Panel Heater (KA-5175BS) is designed for individuals seeking efficient and modern heating solutions for rooms up to 20 m². Its key benefit is the combination of powerful 2000W heating with smart connectivity and safety features. A potential caveat is the need for a stable Wi-Fi connection for app and voice control functionality. This elegant glass panel heater offers quick warmth, two heat settings, precise temperature control via an adjustable thermostat, and scheduling flexibility with a 24-hour timer. It supports remote management through the Connected at Home app and voice commands (Siri compatible), alongside a traditional remote control. For safety, it includes anti-tilt protection, overheat protection, automatic shut-off, and a child lock, making it suitable for family environments. It can be used freestanding or wall-mounted.
All features
| Model Part Number | 2000W |
|---|---|
| Brand | Tristar |
Extended Product Information
FAQs
What is the maximum room size this heater can effectively warm?
The Tristar KA-5175BS is designed for rooms up to 20 square meters (approximately 215 square feet).
Can I control the heater using my voice?
Yes, this heater is compatible with Siri for voice control, allowing you to adjust settings hands-free.
How do I set the 24-hour timer?
The 24-hour timer can be set using the physical buttons on the heater or through the 'Connected at Home' app, allowing you to schedule heating periods in advance.
What safety features are included?
The heater includes anti-tilt protection, overheat protection, automatic shut-off, and a child safety lock for safe operation.
Can the heater be mounted on a wall?
Yes, the heater can be used freestanding or wall-mounted. Mounting hardware may be included or sold separately, refer to the manual for details.
What type of Wi-Fi network is required for smart features?
A stable 2.4GHz Wi-Fi network is required to connect the heater to the 'Connected at Home' app and enable remote control features.
How do I reset the Wi-Fi connection?
To reset the Wi-Fi connection, you typically need to press and hold a specific button on the heater or initiate a reset process through the 'Connected at Home' app, then re-pair the device.
Troubleshooting
Heater does not turn on
Check that the power cord is securely plugged into a working electrical outlet. Ensure the main power switch on the unit is in the 'on' position. Verify that the anti-tilt protection has not been triggered (if freestanding).
Wi-Fi connection fails
Ensure your Wi-Fi network is stable and broadcasting on the 2.4GHz band. Restart your router and the heater. Re-enter your Wi-Fi password in the app. Check that the heater is within range of your Wi-Fi signal.
App control is unresponsive
Confirm the heater is connected to Wi-Fi and powered on. Close and reopen the 'Connected at Home' app. Ensure your smartphone has an active internet connection. Check for app updates.
Heater turns off unexpectedly
Check if the overheat protection has activated; allow the unit to cool down. Ensure the timer is not set to turn off at that specific time. Verify the anti-tilt switch is not engaged if the unit is knocked over.
Low heat output
Ensure the correct heat setting (1000W or 2000W) is selected. Check that the thermostat is set to a temperature higher than the current room temperature. Make sure air vents are not blocked.
Pros and Cons
Pros
- Provides rapid and effective heating for medium-sized rooms.
- Smart features (app and voice control) offer convenient remote operation.
- Multiple safety features ensure secure usage around children and pets.
- Flexible placement options (freestanding or wall-mounted) suit different room layouts.
- Modern and stylish glass panel design enhances room aesthetics.
Cons
- Smart features require a stable Wi-Fi connection.
- Maximum room coverage is limited to 20 m².
- No mention of specific energy efficiency ratings or eco-modes.
- Remote control range may be limited by physical obstructions.
Setup, Compatibility & Care
Setup:
- Unpacking: Carefully remove the heater and all accessories from the packaging.
- Placement: Choose a stable, level surface for freestanding use, ensuring adequate ventilation around the unit. Alternatively, follow the provided instructions for wall mounting.
- Power Connection: Plug the heater into a suitable electrical outlet.
- Smart Setup: Download the "Connected at Home" app, create an account, and follow the in-app instructions to connect the heater to your Wi-Fi network.
Compatibility:
- Voice Assistants: Compatible with Siri for voice control.
- App Control: Requires a stable 2.4GHz Wi-Fi network and the "Connected at Home" mobile application.
Care and Maintenance:
- Cleaning: Ensure the heater is unplugged and completely cool before cleaning. Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners or immerse the unit in water.
- Storage: Store in a cool, dry place when not in use. Ensure it is unplugged and clean.