Setup, Compatibility & Care
To ensure your mattress performs as intended, place it on a solid or slatted bed base that provides even support. Avoid placing it on uneven surfaces, as the high-density material is designed to conform to the weight distribution of the body, and an uneven base can compromise this alignment. For care, rotate the mattress periodically if recommended by the specific model guidelines to maintain even wear. The SmartCool cover is designed to be removed and machine washed at 40C; always ensure the cover is completely dry before re-fitting it onto the mattress. Keep the mattress clean by vacuuming the base occasionally and avoiding direct contact with liquids.