Q-Connect Aluminium Magnetic Whiteboard 1800 x 1200mm - KF01081

You should use standard dry-erase whiteboard markers. Avoid permanent markers, as they can permanently damage the writing surface.

Yes, this whiteboard features a magnetic surface and is compatible with most standard board magnets. For best results, use strong, high-quality magnets.

For daily cleaning, use a soft cloth or whiteboard eraser. For more stubborn marks, use a dedicated whiteboard cleaner spray or wipe with a slightly damp cloth. Allow the surface to dry completely before use.

The whiteboard measures 1800mm in width and 1200mm in height.

Yes, a clip-on plastic pen tray is included for storing markers and erasers.

The frame is made of anodised aluminium, providing a sleek look and durable protection.

Yes, a wall fixing kit is included to help with the installation process.

Ensure you are using dry-erase markers specifically designed for whiteboards. Clean the surface regularly with a dedicated whiteboard cleaner or a slightly damp cloth. Avoid using permanent markers. If ghosting persists, try a more intensive whiteboard cleaning solution.

Check that all wall fixings are tightened securely. If the whiteboard is mounted on drywall, ensure appropriate wall anchors were used and that they are firmly seated in the wall. Re-evaluate the mounting location for a more secure wall structure if necessary.

Ensure you are using strong, high-quality magnets designed for whiteboard use. The coated steel surface should provide good magnetic adhesion, but weaker magnets may not hold as effectively.

Ensure the pen tray is clipped onto the frame securely. Check for any debris or obstructions preventing a proper fit. If the tray is damaged, contact customer support.