TP-Link VIGI 8MP Outdoor Full-Colour Bullet IP Network Camera (INSIGHTS385(2.8mmFree delivery in 1–3 days£319.87Visit shop →
Product Information
Full details
The TP-Link INSIGHT S385 is an 8MP outdoor IP security camera designed for robust surveillance needs, offering crystal-clear video quality and advanced analytics for reliable security. Its primary benefit is enhanced situational awareness through detailed imagery and intelligent event detection, though its wired connectivity requires dedicated installation.
All features
Brand
TP-LINK
Extended Product Information
FAQs
What is the maximum resolution of the INSIGHT S385 camera?
The INSIGHT S385 camera supports a maximum resolution of 3840 x 2160 pixels (8MP).
Does this camera support Wi-Fi connectivity?
No, the INSIGHT S385 is a wired IP security camera and does not support Wi-Fi connectivity. It requires an Ethernet connection.
Can I use this camera outdoors?
Yes, the INSIGHT S385 is designed for outdoor use and features an IP67 weatherproof rating, making it suitable for various environmental conditions.
How does H.265+ compression benefit me?
H.265+ compression significantly reduces the bandwidth and storage space required for video footage compared to older compression standards like H.264, while maintaining high image quality.
What is the detection range of this camera?
The camera has a Detect distance of 64 m, an Observe distance of 27 m, and a Recognize distance of 13 m.
Does the camera have night vision capabilities?
Yes, it features night vision with IR/White LEDs, providing clear visibility in low-light or complete darkness.
Can I hear and speak through the camera?
Yes, the INSIGHT S385 has a built-in microphone and speaker, supporting two-way audio for remote communication.
What are the power options for this camera?
The camera supports Power over Ethernet (PoE) following IEEE 802.3af/at standards, or a standard 12V DC power supply.
Troubleshooting
Camera is not powering on
Ensure the Ethernet cable is securely connected to a PoE-enabled switch or injector, or verify the 12V DC power adapter is properly connected and functional. Check the power source.
Cannot connect to the camera
Verify the camera is on the same network as your viewing device. Check the Ethernet cable for damage and ensure the camera has a valid IP address. Restart the camera and your network router.
Poor video quality or excessive noise
Ensure the lens is clean. Check network bandwidth and stability. Utilize the 3D DNR and Smart IR features in the camera settings to optimize image quality in challenging lighting conditions.
Motion detection alerts are too frequent or inaccurate
Adjust motion detection zones and sensitivity settings in the camera's interface. Utilize the Human & Vehicle Classification feature to filter out non-relevant events.
Night vision is not working
Confirm that the IR/White LEDs are not obstructed. Check the camera's settings to ensure night vision mode is enabled and configured correctly. Ensure sufficient ambient light for IR to reflect effectively.
Pros and Cons
Pros
Exceptional 8MP video resolution for detailed imaging.
Durable, weatherproof design suitable for outdoor environments (IP67).
Intelligent Human & Vehicle Classification reduces false alerts.
Advanced image enhancement technologies (True WDR, 3D DNR, Smart IR).
Efficient video compression (H.265+) saves on storage and bandwidth.
Two-way audio capability for interactive surveillance.
Cons
Requires a wired network connection, potentially increasing installation complexity.
No built-in Wi-Fi, limiting placement options without Ethernet access.
Higher initial cost due to advanced features and resolution.
Setup, Compatibility & Care
Setup:
Mounting: Securely mount the camera using the provided wall mount and screws. Ensure it's positioned for the desired field of view.
Connection: Connect the camera to your network via an Ethernet cable. If using Power over Ethernet (PoE), connect it to a PoE-enabled switch or injector. Otherwise, connect the 12V DC power adapter.
Configuration: Access the camera's interface through a web browser or the TP-Link VIGI app. Follow the on-screen instructions to configure network settings, recording schedules, and detection zones.
Compatibility:
Networking: Compatible with standard Ethernet networks (IEEE 802.3af/at). Supports TCP/IP, UDP, HTTP, HTTPS, and other common network protocols.
Storage: Supports MicroSD cards up to 512 GB for local storage.
Management: Can be managed via web browser or TP-Link's VIGI software/app.
Care:
Cleaning: Gently wipe the camera lens and housing with a soft, dry, or slightly damp microfiber cloth. Avoid abrasive cleaners.
Maintenance: Ensure the camera is securely mounted and the Ethernet connection is stable. Periodically check for firmware updates through the management interface.
Environment: While IP67 rated, avoid prolonged exposure to extreme conditions beyond its operating temperature range of -30°C to 60°C.