Setup, Compatibility & Care
Receiving Your E-Voucher:
The e-voucher will be sent directly to the email address associated with your account. Ensure this email address is correct and check your inbox, including spam or junk folders, shortly after purchase.
Booking Your Experience:
- Check Availability: Visit the Gaucho website or contact your chosen restaurant to confirm available dates and times within the specified operating hours (Monday-Friday, 12 pm-5 pm, January-November).
- Make a Reservation: Book your table in advance, mentioning that you will be using a Virgin Experience Days voucher.
- Present Your Voucher: Bring a printed copy or have the e-voucher readily accessible on your mobile device to present upon arrival or when settling the bill, as instructed by the restaurant.
Care:
- Keep your e-voucher secure. Treat it like cash, as it represents a pre-paid experience.
- The voucher is valid for 12 months from the date of issue. Plan your visit within this timeframe to avoid forfeiture.
- Ensure all participants are 18 years or older if alcoholic beverages are to be consumed. Alternative soft drinks are available.