RAK Ceramics Moon Wall Mounted Thermostatic Shower Set - Chrome

The RAK Moon Chrome Rigid Riser Shower System with Thermostatic Valve is a complete chrome shower ...

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Wholesale DomesticRak Ceramics Chrome Moon Thermostatic Rigid Riser Kit | | Brass | 525Mm X 303Mm X 871Mm
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Product Information

Full details

The RAK Ceramics Moon Chrome Rigid Riser Shower System is for homeowners seeking a stylish, complete, and easy-to-install shower solution. Its key benefit is providing a coordinated aesthetic with a thermostatic valve for consistent temperature control and a surface-mounted rigid riser that avoids wall chasing. A potential caveat is that professional installation is recommended for optimal results.

All features

Model Part NumberRAKMOO6001C
BrandRAK Ceramics

Extended Product Information

FAQs

What is a rigid riser shower system?

A rigid riser shower system features a visible column that extends from the shower valve up to the overhead shower head. Unlike concealed systems, the pipework is surface-mounted, simplifying installation and creating a distinct visual element.

Why is a thermostatic valve important?

A thermostatic valve automatically mixes hot and cold water to maintain a precise, pre-set temperature. This prevents sudden temperature changes, such as scalding if someone flushes a toilet, ensuring a safer and more comfortable shower experience.

Do I need special tools to install this shower system?

While basic plumbing tools are needed, professional installation is recommended. This ensures correct connections, proper valve function, and secure mounting, especially given the surface-mounted nature of the rigid riser.

What is the warranty period for this shower system?

The RAK Ceramics Moon shower system comes with a 15-year guarantee specifically on the thermostatic valve. Other components may have different warranty periods, typically detailed in the product packaging or manufacturer's documentation.

Can I use this shower system with a low-pressure water system?

The system is compatible with most standard water systems. However, performance, especially the overhead shower's rainfall effect, is dependent on adequate water pressure. It is advisable to check your home's water pressure before installation.

How do I clean the chrome finish to keep it looking new?

Clean regularly with a soft, damp cloth and mild soap. Rinse and dry thoroughly. Avoid abrasive cleaners, as they can scratch or damage the chrome plating over time.

Troubleshooting

No water or low flow from shower head/handset.

Check that the main water supply is turned on. Ensure isolation valves (if fitted) are open. Inspect the shower head and handset for blockages (limescale). Check that the rigid riser connections are secure and that the thermostatic valve is functioning correctly.

Water temperature is inconsistent or not reaching desired level.

Verify that the hot and cold water supplies are correctly connected to the valve. Check water pressure for both hot and cold supplies. The thermostatic valve may need adjustment or servicing by a professional if it's not regulating temperature effectively.

Leaking from the valve or connections.

Ensure all connections are tightened securely but not over-tightened. If the leak persists, a seal may be damaged or a component may be faulty. Professional inspection and repair/replacement of faulty parts are recommended.

Chrome finish appears dull or stained.

Clean the surface with a soft, damp cloth and mild soap. Rinse thoroughly and dry with a separate soft cloth. Avoid abrasive cleaners or polishing compounds that can scratch the chrome.

Pros and Cons

Pros

  • Provides a complete, coordinated shower solution, saving time and effort in sourcing individual components.
  • Thermostatic control ensures safe and comfortable showering temperatures, protecting against scalding.
  • Surface-mounted rigid riser simplifies installation by avoiding the need to cut into walls.
  • Durable chrome brass construction ensures longevity and resistance to water damage.
  • Unified design from the Moon range offers a sleek and modern aesthetic.

Cons

  • Professional installation is recommended, which may incur additional costs.
  • The visible rigid riser may not suit all bathroom aesthetics or layouts.
  • As a complete system, individual component customization is not possible.
  • Water pressure might be a factor in optimal performance, depending on existing home plumbing.

Setup, Compatibility & Care

Setup:

  • Professional Installation Recommended: Due to the nature of connecting water supply and the precision required for thermostatic valves, professional installation by a qualified plumber is strongly advised.
  • Surface Mounting: The system's rigid riser is designed to be mounted directly onto the wall surface, connecting to existing hot and cold water feeds.
  • Water Connections: Ensure your existing plumbing can supply adequate hot and cold water flow and pressure for optimal system performance.

Compatibility:

  • Water Systems: Compatible with most standard UK and European domestic water systems (e.g., combi boilers, unvented systems, gravity-fed systems). However, performance may vary based on water pressure.
  • Standard Plumbing: Connects to standard 15mm pipework.

Care:

  • Cleaning: To maintain the chrome finish, regularly wipe the system with a soft, damp cloth. Avoid abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the finish.
  • Limescale: For areas with hard water, a mild limescale remover can be used periodically on a cloth, followed by rinsing and drying. Pay attention to the shower head nozzles.
  • Maintenance: Periodically check for any drips or leaks. The thermostatic valve may require occasional servicing by a professional if performance degrades.

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