Transform your meeting room or huddle space into a conference room with the Targus® All-in-One 4K ...Transform your meeting room or huddle space into a conference room with the Targus® All-in-One 4K Video Conference System. Merging three necessities for a collaborative workspace virtually anywhere with anyone - a webcam, a speaker, and a microphone - the Video Conference System offers clear video and clear sound in the ultimate conferencing solution for small- to mid-sized meeting rooms. Ensuring each collaborator is seen and heard, this all-in-one has a 4K Ultra HD webcam with 120° wide-angle lens, integrated 6-piece microphone, and dual speakers. Its Low Illumination 8.5MP sensor will capture a clear image of the room while its 5X digital zoom supports electronic PTZ to focus on the speaker. It has a foldable, anti-slip rubber base for placement on top of a monitor or on any flat surface, but can also be mounted to any wall for optimal use. Wherever it's placed, the...
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Product Information
Full details
The Targus AEM350 All-in-One 4K Video Conference System is designed for small to mid-sized meeting rooms, transforming them into effective collaborative spaces. Its key benefit is the integration of a 4K Ultra HD webcam, a 6-microphone array, and dual speakers into a single, easy-to-use device. A potential caveat is its fixed focal length, requiring physical repositioning for optimal framing in very large or unusually shaped rooms.
All features
Brand
Targus
Extended Product Information
FAQs
Do I need to install any software or drivers for this device?
No, the Targus AEM350 is a plug-and-play device. It does not require any driver or software installation and should be automatically detected by your operating system and conferencing applications.
What is the maximum number of people recommended for a meeting using this system?
The system is designed for small to mid-sized meeting rooms and supports up to 8 persons. For optimal audio pickup, ensure participants are within the 6-meter microphone range.
Can I mount this video conference system on a wall?
Yes, a wall mounting kit is included with the system, allowing for flexible installation on a wall for optimal camera positioning.
What is the field of view for the webcam?
The webcam features a 120° wide-angle lens, providing a broad view of the meeting space.
How far can the microphones pick up sound?
The integrated 6-microphone array has a pickup range of up to 6 meters (approximately 20 feet) and covers a 180° sweep.
What types of connections does this system use?
The system connects to your computer via a USB Type-B port, and the included cable is USB-A to USB-B. It is powered through the USB connection.
Is this system compatible with macOS?
Yes, the Targus AEM350 is compatible with macOS X 10.10 Yosemite and later versions.
Troubleshooting
Device not recognized by computer
Ensure the USB cable is securely connected to both the device and the computer. Try a different USB port, preferably USB 3.0. Restart your computer. If using a USB hub, connect directly to the computer.
Poor video quality (blurry, grainy)
Check the lighting conditions in the room; the device performs best in well-lit environments. Clean the camera lens with a microfiber cloth. Ensure the device is stable and not shaking.
No audio or poor microphone quality
Verify that the Targus AEM350 is selected as the microphone and speaker input/output in your operating system's sound settings and within your conferencing application. Ensure the microphone is not muted via the remote or software controls. Check that the device is within the optimal pickup range (up to 6 meters).
No sound from speakers
Confirm that the Targus AEM350 is selected as the audio output device in your system and application settings. Check the volume levels in both your operating system and the conferencing software. Ensure the mute function is not active.
Remote control not working
Ensure there is a clear line of sight between the remote and the device. Check if the battery in the remote needs replacement. Make sure the device is powered on.
Pros and Cons
Pros
All-in-one solution simplifies setup and reduces desk clutter.
Excellent video quality with 4K resolution and wide field of view.
Superior audio pickup range and clarity from the 6-microphone array.
Easy plug-and-play USB connection with no driver installation needed.
Flexible placement options with included base and wall mount.
Supports multiple operating systems and popular conferencing software.
Cons
Digital zoom can degrade image quality at maximum magnification.
Wide-angle lens may cause slight distortion at the edges of the frame.
Microphone pickup range is optimal up to 6 meters; performance may decrease beyond that.
Relies on USB power, so a powered USB port is recommended for consistent performance.
No optical zoom, which can be limiting for some scenarios.
IR remote control may have limited range or require direct line of sight.
Setup, Compatibility & Care
Setup:
Placement: Position the unit on a flat surface using its anti-slip base, on top of a monitor, or mount it to a wall using the included mounting kit.
Connection: Connect the USB Type-B port on the device to your laptop or computer using the provided USB-A cable.
Power: The system is powered via the USB connection. Ensure your USB port provides adequate power; a USB 3.0 port is recommended for optimal performance.
Software: The Targus AEM350 is plug-and-play and does not require driver installation. It should be automatically recognized by your operating system and conferencing applications.
Compatibility:
Operating Systems: Windows 7, 8, 8.1, 10, 11; macOS X 10.10 Yosemite or later; Chrome OS.
Conferencing Platforms: Compatible with major applications such as Zoom, Microsoft Teams, Google Meet, Webex, and others that support standard USB webcams and audio devices.
Care:
Cleaning the Lens: Gently wipe the camera lens with a soft, dry microfiber cloth. Avoid abrasive cleaners or liquids.
Cleaning the Body: Wipe the exterior of the unit with a slightly damp, soft cloth. Ensure no moisture enters any ports or openings.
Speaker Grilles/Microphone Ports: Keep these areas free of dust and debris. Use a soft brush or compressed air (from a distance) if necessary.