Neo Air Fryer 8.5L Black Copper - NEO-AIRFRY-5

Unplug the air fryer and let it cool. Wash the cooking baskets and accessories in warm, soapy water or in the dishwasher. Wipe the air fryer's exterior with a damp cloth.

Yes, you can use aluminum foil in the air fryer, but make sure to use it appropriately and avoid covering the entire bottom of the basket, as it can restrict airflow.

Please refer to the product packaging or contact customer support for warranty information.

Most recipes benefit from preheating. Set the desired temperature and allow the air fryer to run for 3-5 minutes before adding food.

Yes, the air fryer is suitable for cooking many frozen foods. Adjust cooking times and temperatures accordingly.

This is normal, especially with the first use. Clean the air fryer thoroughly after each use. If the smell persists, try placing a mixture of water and lemon slices in the basket and running the air fryer for a few minutes.

Check the power cord and ensure it's securely plugged into a working outlet. Check that the air fryer is switched on.

Ensure food is arranged in a single layer in the basket. Shake or flip food halfway through the cooking time. Avoid overcrowding the basket.

Ensure that there is no food residue on the heating element. Check that the cooking basket is not overfilled. Use less oil if cooking greasy foods.

Unplug the air fryer for a few minutes and plug it back in. If the problem persists, contact customer support.