Hotpoint Fabric Care Washing Machine - Grey - A

This Hotpoint freestanding washing machine offers an extra-spacious 12kg capacity, making it perfe...

Best current price£469.00from AO.com

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AO.comHotpoint Fabric Care HB123WGCAREUK 12kg WiFi Connected Washing Machine with 1400 rpm Dark Grey A Rated Grey
£20.00 delivery
£469.00
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OnBuy.comHotpoint Fabric Care Hb123wgcareuk 12Kg Wifi Connected Washing Machine With 1400 Rpm - Dark Grey - A Rated
£20.00 delivery
£469.00
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Hotpoint UK AppliancesHotpoint Dark/Grey Freestanding Front Loading Washing Machine: 12,0Kg
£20.00 delivery
£469.99
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Paul Davies Kitchens & AppliancesHotpoint White Hbca 123 Care Uk_wh Freestanding Washing Machine 12 Kg 1400 Rpm
Free delivery in 1–3 days
£509.99
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Product Information

Full details

The Hotpoint Fabric Care HB123WGCAREUK is a high-capacity, 12kg freestanding washing machine designed for large, busy households that prioritize garment longevity and energy efficiency. Featuring specialized FabricCare and PetHairCare technology, it offers powerful cleaning for everyday messes while remaining exceptionally gentle on delicate textiles, though its large dimensions require users to carefully measure their installation space.

All features

ColourGrey
Energy EfficiencyA
SeriesFabric Care
Model Part Number869993355610
BrandHotpoint

Extended Product Information

FAQs

Can I stack this washing machine with a dryer?

Yes, this model is designed to be stackable, provided you use a compatible stacking kit appropriate for the unit's dimensions.

Does this machine require a water inlet for both hot and cold?

No, this machine features a cold water fill connection only and heats the water internally.

What is the maximum delay start time?

You can set a delay start timer for up to 24 hours.

Does it have a child lock feature?

Yes, a child lock function is included to prevent accidental changes to settings or unauthorized operation.

Is the motor brushless?

Yes, it uses advanced inverter/brushless motor technology, which is quieter and more durable than traditional motor types.

Troubleshooting

The washing machine will not start.

Check that the door is firmly latched, the child lock is disabled, and the power cord is fully plugged into the wall outlet.

Excessive vibration during spin.

Ensure the machine is perfectly level using the adjustable feet and that the laundry load is distributed evenly inside the drum.

App fails to connect to the machine.

Verify that your home Wi-Fi is active and that the machine is within range of the router; reset the connection via the machine's app menu if necessary.

Pros and Cons

Pros

  • Large 12kg capacity handles bulky items easily
  • Excellent A-class energy efficiency rating
  • Specialized cycles for pet hair and steam refreshing
  • Remote management via HomeWhiz app
  • Gentle drum design preserves fabric quality

Cons

  • Larger depth of 630mm may not fit in tight utility closets
  • No automatic dosing system for detergents
  • Spin noise level of 76 dB is noticeable in open-plan living areas

Setup, Compatibility & Care

Ensure your floor is level before installation, as the adjustable feet must be properly set to avoid vibration during high-speed 1400 RPM spins. Because this is a front-load model, ensure you have at least 630mm of depth plus clearance for the door to open fully.

For ongoing maintenance:

  1. Routine Cleaning: Run the 'Drum Clean' or 'Eco Drum Clean' cycle once a month to prevent build-up of detergent residue.
  2. Filter Care: Periodically check the debris filter at the bottom front of the unit to ensure the pump remains unobstructed.
  3. App Setup: Download the HomeWhiz app and follow the on-screen instructions on the machine display to pair your device over your home Wi-Fi network.
  4. Door Care: Leave the door slightly ajar after cycles to allow the drum to dry out, preventing odors.

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