TruFlame Electric Fire - 60 Inch - 3 Sided
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B&QB&Q - 2026 ™ 60Inch Wide 3 Sided Media Wall Electric Fire
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Product Information
Full details
This guide provides essential information for users of the TruFlame 60 Inch Media Wall Fire. Designed for modern homes, this electric fireplace offers adjustable heat settings and a variety of flame effects controllable via touch panel, remote, or WiFi app. While the unit provides many customizable options, users should be aware of the specific installation requirements for optimal performance.
All features
| Model Part Number | 60BI |
|---|---|
| Brand | TruFlame |
Extended Product Information
FAQs
How do I control the heat output?
You can control the heat output using the touch panel, remote control, or WiFi app. Select from the 750W or 1500W settings.
What kind of flame effects are available?
You can choose from 6 different LED flame colors and adjust the speed and brightness of the flames.
How do I set the timer?
Use the remote or touch panel to set the timer between 30 minutes and 8 hours. The fireplace will automatically turn off after the set time.
What safety features does the fireplace have?
The fireplace is CE compliant, child-safe (glass does not get hot), and includes a safety thermal cut-off device.
What is included with the ember bed?
The ember bed includes ceramic loose logs, small clean crystals, dark tea crystals, and large clean crystals.
Can I control the fireplace with my phone?
Yes, you can control the fireplace using the WiFi app. Download the app and follow the setup instructions.
What is the warranty period?
The fireplace comes with a 2-year warranty.
Where does the heat flow from?
The heat flows from the front of the fire.
Troubleshooting
The fireplace does not turn on.
Check the power connection and ensure the outlet is working. Verify that the power switch on the unit is turned on. Replace the remote control batteries.
The remote control does not work.
Check the batteries in the remote control. Make sure there are no obstructions between the remote and the fireplace. Reprogram the remote if necessary.
The flame effect is not working properly.
Check if the LED lights are functional. Reset the unit by turning it off and on again. Contact customer support if the issue persists.
The fireplace is not heating the room.
Make sure the heat setting is turned on and the thermostat is set to the desired temperature. Check for any obstructions blocking the heat outlet. Ensure the room size is appropriate for the fireplace's heating capacity.
Pros and Cons
Pros
- Offers a range of customizable flame effects and ember bed options.
- Provides convenient control via touch panel, remote, and WiFi app.
- Features adjustable heat settings and a thermostat for precise temperature control.
- Includes a timer function for automated operation.
- Designed with safety in mind, including a child-safe glass and thermal cut-off device.
- Contemporary design suits modern home decor.
Cons
- Installation may require professional assistance depending on the configuration.
- WiFi app setup might require familiarity with network configuration.
- The number of settings can be overwhelming for some users.
- Requires access to a power outlet for operation.
- May require occasional cleaning to maintain optimal performance.
Setup, Compatibility & Care
Setup
- Unpacking: Carefully unpack the fireplace and check for any damage. Ensure all components are present.
- Mounting: Follow the detailed fitting instructions provided. The fireplace can be mounted in 3-sided, 2-sided, or 1-sided configurations.
- Connection: Connect the power cord to a suitable outlet. Ensure the outlet meets the specified voltage requirements.
- Initial Operation: Power on the fireplace using the touch panel, remote, or WiFi app and test all functions.
Compatibility
The TruFlame 60 Inch Media Wall Fire is compatible with standard household electrical outlets. It is recommended to use the provided remote or download the WiFi app for full functionality. Ensure your WiFi network supports the fireplace's connectivity requirements.
Care
- Cleaning: Use a soft, damp cloth to clean the glass and external surfaces. Avoid abrasive cleaners.
- Ember Bed: The ember bed includes ceramic loose logs, small clean crystals, dark tea crystals, and large clean crystals. Clean the ember bed components as needed.
- Maintenance: Regularly inspect the unit for dust or debris. Clean the filters and vents to maintain optimal performance.