POLY CCX 350 Business Media Phone - POLY - 848Z7AA

This Poly CCX 350 Business Media Phone for Microsoft Teams and PoE-enabled is a wired IP phone in ...

Best current price£254.50from PCHUB.UK

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PCHUB.UKHp Poly Ccx 350 Business Media Phone For Microsoft Teams And Poe-Enabl
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Refresh CartridgesPOLY CCX 350 Business Media Phone for Microsoft Teams and PoE-enabled
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Product Information

Full details

The Poly CCX 350 Business Media Phone is designed for professionals and small office environments that require reliable, high-quality voice communication through Microsoft Teams. It offers excellent audio clarity, a traditional dial pad, and noise-canceling technology, allowing for clear communication in various environments. A potential limitation is its reliance on a wired connection, which may not be ideal for all office setups. Key features include a clear LCD display, support for various voice codecs, and Power over Ethernet (PoE) capabilities.

All features

Model Part Number848Z7AA
BrandPoly

Extended Product Information

FAQs

How do I make a call?

Dial the number using the physical dial pad and press the call button.

Does the phone support Bluetooth?

No, the phone does not have Bluetooth connectivity.

What kind of network connection is required?

A Gigabit Ethernet connection is required.

Can I use a headset with this phone?

Yes, you can connect a headset to the RJ-9 port.

What codecs are supported?

The phone supports G.711alaw, G.711ulaw, G.719, G.722, G.722.1, G.722.1C, G.729A, OPUS, Silk, and iLBC.

How do I adjust the volume?

Use the volume control buttons on the phone.

What is the display resolution?

The display resolution is 640 x 480 pixels.

Troubleshooting

Phone does not power on.

Check the power connection and ensure the outlet is working. If using PoE, verify the network switch is providing power.

Poor audio quality.

Ensure the phone is not placed near noise sources. Check network connectivity and make sure the correct audio codecs are selected.

Cannot connect to Microsoft Teams.

Verify your Microsoft Teams credentials. Check your network connection. Ensure the phone is properly configured for your Teams environment.

Dial pad not working.

Ensure the dial pad is enabled in the phone's settings. Check for any physical obstructions.

Pros and Cons

Pros

  • Excellent audio quality enhances call clarity and reduces misunderstandings.
  • The physical dial pad is ideal for those who prefer it or have visual impairments.
  • Noise-canceling technologies improve call quality in noisy environments.
  • Easy setup with Power over Ethernet (PoE) support.
  • Seamless integration with Microsoft Teams.

Cons

  • Wired-only connection may limit placement options.
  • No Bluetooth or Wi-Fi connectivity.
  • Small display size compared to some other models.
  • Requires a network infrastructure that supports PoE if PoE is desired.

Setup, Compatibility & Care

  1. Connecting the Phone: Connect the phone to your network using the included LAN (RJ-45) cable. If using PoE, connect it to a PoE-enabled switch or directly to your network.
  2. Powering On: If not using PoE, connect the power adapter to the phone and an outlet.
  3. Network Configuration: Configure your network settings through the phone's interface (consult your IT admin for specific settings).
  4. Microsoft Teams Integration: Log in to your Microsoft Teams account on the phone to start using the Teams features.
  5. Compatibility: Compatible with Microsoft Teams. Ensure your network supports the necessary protocols and codecs. Check with your IT department for any required configurations.
  6. Care Instructions: Clean the phone with a soft, dry cloth. Avoid using liquid cleaners. Ensure the phone is placed in a stable location, away from extreme temperatures and humidity.

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