SmallRig Camera Battery - EN-EL15c

While any USB-C cable can be used, we recommend using the provided cable or a certified high-quality USB-C cable for optimal charging speed and safety.

The battery can be fully charged in approximately 2.5 hours when using a 5V 2A power source.

Yes, the SmallRig EN-EL15c battery is compatible with the Nikon D7500 and other listed camera models.

Yes, this battery is fully decoded and designed to display the remaining battery power level on compatible Nikon cameras.

This battery is designed for direct charging via an external USB-C power source like a wall adapter or power bank. Charging directly from a camera's USB port is generally not supported for this type of battery.

Please refer to SmallRig's official warranty policy for specific details on the warranty period and coverage for this product.

The battery supports fast charging up to 5V 2A. While it is designed to manage charging safely, using a PD charger that defaults to much higher voltages might require verification for optimal compatibility and safety.

Ensure the USB-C cable is securely connected to both the battery and the power source. Verify that the power source is active and providing sufficient power (5V 2A recommended). Try a different USB-C cable and power source.

Confirm that your camera model is listed in the compatibility list for the EN-EL15c battery. Ensure the battery is correctly seated in the camera's battery compartment. Try cleaning the battery contacts.

Ensure the battery was fully charged before use. Check camera settings, as some features (like continuous live view) consume more power. Extreme temperatures can also affect battery performance.

Gently try to dislodge the battery. Ensure the battery was inserted correctly during use and was not forced. If the issue persists, contact customer support.