Tapworks NSC11Pro Water Softener
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Product Information
Full details
This guide is for homeowners seeking to understand and effectively use the Tapworks NSC11Pro water softener. It offers softened water throughout your home, benefiting appliances and skin. However, it requires proper installation and periodic maintenance for optimal performance. The NSC11Pro features a high-flow valve and is suitable for 15mm and 22mm plumbing, with an EasyFit All-in-One integrated bypass kit for simple installation. It's compatible with both direct and indirect plumbing systems, and it comes with a 7-year guarantee.
All features
| Model Part Number | Nsc11Pro |
|---|---|
| Brand | Tapworks |
Extended Product Information
FAQs
How often do I need to add salt?
The frequency depends on your water hardness and water usage. Check the salt level monthly and refill when necessary. The unit will use more salt with harder water and/or more water usage.
What type of salt should I use?
Use water softener salt. This is usually available in tablet or crystal form.
How do I know if the unit is working properly?
Softened water should feel noticeably different – softer on your skin and will produce more lather with soap. Also, check for reduced limescale buildup in your appliances.
How do I clean the resin bed?
The resin bed usually does not require cleaning. However, in case of extreme hardness and/or iron problems, the resin bed can be cleaned by a service technician.
What is the warranty period?
The Tapworks NSC11Pro comes with a 7-year guarantee.
Can I install the water softener myself?
While the EasyFit bypass kit simplifies the installation, it's recommended to have a qualified plumber handle the installation to ensure it meets local plumbing codes.
What happens if the power goes out?
The unit will stop softening water during a power outage. Once power is restored, the unit should resume normal operation.
Troubleshooting
Water isn't soft.
Check the salt level; replenish if low. Ensure the bypass valve is not engaged. Check the settings on the softener.
Low water pressure.
Check for any blockages. Ensure the inlet and outlet valves are fully open. Contact a qualified plumber.
The unit is leaking.
Check all connections for leaks. Tighten as necessary. Contact a qualified plumber.
Pros and Cons
Pros
- Reduces limescale buildup, extending the life of appliances.
- Improves the efficiency of water heaters and other water-using devices.
- Leaves skin and hair feeling softer after showering.
- Reduces the need for harsh cleaning chemicals.
Cons
- Requires periodic salt replenishment.
- Needs regular maintenance to ensure optimal performance.
- Initial installation may require a qualified plumber.
- Takes up some space in your home.
Setup, Compatibility & Care
- Installation: The NSC11Pro should ideally be installed by a qualified plumber. The EasyFit bypass kit simplifies the process.
- Plumbing Compatibility: This water softener is compatible with both 15mm and 22mm plumbing systems, suiting most domestic installations.
- Salt Replenishment: Regularly check and replenish the salt. The frequency depends on water hardness and usage. Use water softener salt only.
- Cleaning: Clean the exterior of the unit with a damp cloth. Avoid harsh chemicals.
- Maintenance: Schedule annual servicing by a qualified technician to ensure optimal performance and longevity. This service can include checking the valve and resin bed.