Bristan Prism Shower Pack2 Complete Black

All in one box - pack includes shower valve with integral two outlet diverter, slimline 200mm roun...

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Product Information

Full details

The Bristan Prism Shower Pack2 Complete Black is an all-in-one showering solution designed for easy installation and family-safe use. It offers versatile showering options with its dual outlet diverter, a large drench head, and a multi-function handset. While providing excellent control and safety features like a thermostatic cartridge with a pre-set temperature stop, users should note that the preset temperature of 42°C may require an override for hotter showers.

All features

Model Part NumberPRISMBLKSHWRPK2
BrandBristan

Extended Product Information

FAQs

What is included in the Bristan Prism Shower Pack2 Complete Black?

The pack includes a shower valve with an integral two-outlet diverter, a 200mm slimline round drench head with a shower arm, a rub-clean multi-function handset, and a wall outlet.

How do I clean the shower nozzles?

The nozzles are 'rub clean', meaning you can easily remove limescale and debris by gently rubbing them with your finger or a soft cloth.

What is the temperature safety feature?

The shower features a thermostatic cartridge with a pre-set temperature safety stop at 42°C to prevent scalding. A higher temperature can be selected using the override function.

Can I use both the drench head and handset at the same time?

No, the integral two-outlet diverter allows you to switch between either the drench head or the handset, but not use them simultaneously.

What is the minimum water pressure required?

The minimum recommended water pressure for optimal performance is 0.5 bar.

Is this shower suitable for unvented systems?

Yes, this shower pack is compatible with most standard UK water systems, including unvented systems.

How easy is it to service this shower?

The thermostatic cartridge can be accessed from the front of the unit, making servicing straightforward.

Troubleshooting

No water or low water pressure

Check that the water supply is on and that there are no blockages in the pipes or filters. Ensure the water pressure meets the minimum requirement (0.5 bar).

Difficulty switching between shower head and handset

Ensure the diverter is fully engaged. Check for any debris that might be obstructing the diverter mechanism. Refer to the installation guide for correct diverter operation.

Water temperature is too low

The thermostatic cartridge has a preset safety stop at 42°C. To select a higher temperature, engage the override function by turning the temperature control past the safety stop.

Shower drips after use

Ensure the diverter is fully switched to the 'off' position or to a single outlet mode. Check for any internal valve issues or debris that may be preventing a complete seal. Contact customer support if the issue persists.

Limescale buildup on nozzles

Gently rub the nozzles with a finger or a soft cloth. For stubborn limescale, apply a mild limescale remover suitable for bathroom fixtures, following product instructions, then wipe clean.

Pros and Cons

Pros

  • Comprehensive kit provides all necessary components for a complete shower upgrade.
  • Easy-to-clean nozzles on both the shower head and handset simplify maintenance.
  • Thermostatic control offers precise temperature management and safety features.
  • Flexible installation accommodates various wall depths.
  • Durable metal components ensure a long lifespan.

Cons

  • The default 42°C safety stop may be too cool for some users, requiring use of the override function.
  • Requires separate purchase of concealed shower valve if not replacing an existing one.
  • Installation may require basic plumbing knowledge.

Setup, Compatibility & Care

Setup: This pack is designed for straightforward installation. Ensure you have access to a standard hot and cold water supply. The adjustable faceplate system allows for a flush fit into walls with depths ranging from 50mm to 75mm. Follow the included installation manual carefully, paying attention to water connections and securing the shower valve and components. It's recommended that installation is carried out by a qualified plumber.

Compatibility: The shower pack is compatible with most standard UK water systems, including conventional, gravity-fed, pumped, unvented, and combination boiler systems. Ensure your water pressure is adequate for optimal performance; minimum recommended pressure is typically 0.5 bar.

Care: To maintain the finish and functionality:

  • Regularly clean the rub-clean nozzles on the drench head and handset by gently rubbing with a finger or a soft cloth to remove any limescale or debris.
  • Wipe the entire unit with a soft, damp cloth. Avoid abrasive cleaners or scouring pads, as these can damage the black finish.
  • Periodically check for any water leaks or drips and ensure all connections are secure.